eero
Business Merchant Development, Business/Merchant Development, alexa and amazon devices
Sr.PartnerSuccessManager
“Sr. Partner Success Manager at eero. Skills: Partner success, Account management, Strategic advising. Set partner work standards. Interpret partner needs”
What You'll Achieve.
Ensure partners onboard efficiently; Ensure partners escalate concerns easily; Deploy eero successfully; Meet external commitments; Ensure partners maximize experience; Ensure objectives achieved
Industry & Context.
Resolve pain points; Technical problem solving
Regular travel to partner on-sites
What They're Looking For.
Must Have
5+ years relevant experience, Structure and negotiate agreements, Lead cross-functional groups, Analyze data for decisions, Communicate to senior management, Communicate to customers
Nice to Have
Interpret data and make recommendations, Identify, negotiate, execute agreements, Influence multiple stakeholders, Lead cross functional teams, Understand product technical requirements, Interface with Product/Technology teams, Set up and manage sales pipeline
What You'll Do.
Set partner work standards
Interpret partner needs
Prioritize partner workflows
Acquire customer knowledge
Anticipate partner needs
Resolve partner pain points
Identify revenue opportunities
Own partner success process
Define program requirements
Coordinate program requirements
Coordinate product training
Accelerate partner deployments
Facilitate expansion opportunities
Focus partner efforts
Balance customer needs
Balance business priorities
Find efficiency opportunities
Automate repetitive work
Design scalable workflows
Advise partners strategically
Influence customer strategy
Develop partner strategy
Develop collaboration plans
Create reporting and analytics
Utilize reporting and analytics
Perform data modeling
Perform business case analysis
Explain how technology works
Oversee technical problem solving
How You'll Work.
Team & Collaboration
Cross-functional teams; Sales teams; Product teams; Engineering teams; Manufacturing Operations teams; Legal teams; Finance teams
Communication Scope
Senior management communication; Customer communication
Process & Methodology
Project management
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