Parloa
SrPartnerSolutionEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr Partner Solution Engineer at Parloa. Skills: Partner enablement, Solution architecture, AI Agent solutions. Enable partners to position Parloa. Enable partners to demo Parloa”
What You'll Achieve.
Accelerate partner success; Drive revenue growth; Increase pipeline; Drive integration; Impact pipeline creation; Impact deal quality; Impact customer outcomes; Unlock new revenue opportunities; Shape AI Agent design; Shape AI Agent sales; Shape AI Agent delivery
Industry & Context.
Solution design; Technical validation
What They're Looking For.
Must Have
8+ years experience in Solutions Engineering, 8+ years experience in Solutions Consulting, 8+ years experience in pre-sales role, Technical foundation, Comfortable leading discovery, Comfortable leading solution design, Comfortable leading technical validation, Comfortable working in enterprise sales, Align technical solutions to commercial outcomes, Communicate complex technical concepts clearly, Engage technical audiences, Engage senior business stakeholders, Take a proactive approach, Take a collaborative approach, Enjoy enabling partners, Enjoy enabling customers, Enjoy enabling internal teams
Nice to Have
Experience with technology partners, Experience with services partners, Pre-sales experience, Enablement experience, Familiarity with Conversational AI, Familiarity with contact center technology, Familiarity with VOIP, Familiarity with chatbots, Knowledge of Salesforce, Knowledge of CRM tools, Background in digital transformation, Background in CX optimization
What You'll Do.
Enable partners to position Parloa
Enable partners to demo Parloa
Enable partners to implement Parloa
Lead technical discovery
Translate business needs
Support technical validations
Drive successful deal progression
Advise in designing solution architectures
Build partner capabilities
Drive high-quality opportunities
Partner closely with Sales
Partner closely with Partnerships
Support partner-led motions
Support co-sell motions
Shape solution design
Align technical feasibility
Communicate complex technical concepts
Drive technical win conditions
Build relationships with partners
Maintain relationships with partners
Identify expansion opportunities
Develop expansion opportunities
Act as bridge between partners
Act as bridge to internal teams
Support development of enablement assets
Support development of best practices
Capture partner feedback
Capture customer feedback
Translate feedback into insights
Identify opportunities
Inform go-to-market strategy
Collaborate cross-functionally
Contribute to scaling partner ecosystem
How You'll Work.
Team & Collaboration
Sales; Partnerships; Product; Customer
Communication Scope
Technical concepts; Business audiences
Full Job Description
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale. About the role: As a Sr Partner Solution Engineer at Parloa, your mission is to accelerate partner success and drive Parloa’s revenue growth. You will engage with our ecosystem of partners to increase pipeline, enable them to confidently discover, demo, and design AI Agent solutions, and drive integration with key technology partners. You act as a trusted technical and solution advisor—translating Parloa’s platform capabilities into clear business value, building long-term partner relationships, and ensuring partners are successful at every stage of the pre-sales journey. By empowering partners to succeed, you directly impact pipeline creation, deal quality, and long-term customer outcomes. This is your opportunity to be at the center of Parloa’s partner ecosystem—driving technical excellence, unlocking new revenue opportunities, and shaping how AI Agents are designed, sold, and delivered at scale. Areas of ownership: Enable partners to confidently position, demo, and implement Parloa’s platform across diverse customer use cases Lead technical discovery and translate business needs into scalable AI agent solutions Support POCs, demos, and technical validations to drive successful deal progression Act as a hands-on advisor in designing solution architectures using Parloa’s platform, sandbox, and APIs Build partner capabilities over time to independently drive high-quality opportunities Partner closely with Sales and Partnershi
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