Sr.PartnerManager

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. What you get to do in this role: The Sr. Partner Manager manages ServiceNow relationships with our Partner Ecosystem across Canada. A large part of this role is to manage and nurture companies in the ServiceNow Partner ecosystem while also encouraging current ServiceNow Partners to develop and mature their ServiceNow practice. This includes: * Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus. Sell, solve, bring growth. * Planning for Success through Partner achievement target agreement, capacity planning, growth investment, points earning roadmap. * Managing the ecosystem across team members through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success, regular ecosystem evaluations, tiering progress, acquisitions targets, health analysis, metrics reporting. * Drive ecosystem governance through team member communication, execution plans, reporting and dashboard preparation, global interlocks with other regions. * Develop Standard Operating Procedures (Business Planning Guides, Enablement Journeys, etc.) * Coach partners both remotely and face-to-face * Communicate partner programs' requirements and benefits across the ecosystem * Provide daily management of partner ecosystem * Work with ServiceNow Partner Operations and Partner Enablement to ensure r