Amazon Kuiper Commercial Services LLC
Technology
Sr.PartnerDevelopmentManager,GlobalEnterpriseServices
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Partner Development Manager, Global Enterprise Services at Amazon Kuiper Commercial Services LLC. Skills: Partner development, Technical guidance, Service delivery. Serve as technical point of contact. Provide proactive technical guidance”
Industry & Context.
Problem-solving protocols; Diagnose integration issues
Export control laws, Export licenses, U. S. citizen, U. S. permanent resident, Lawfully admitted refugee, Granted asylum
What They're Looking For.
Must Have
Customer-facing role experience, Manage multiple projects, Lead technical collaborations, English language skills, Operational experience
Nice to Have
AWS Solutions Architect Associate, AWS Solutions Architect Professional, Networking certifications, Telecommunications industry certifications, Satellite industry certifications, Develop partner training programs, Develop certification frameworks, Diagnose multi-vendor integration issues, Experience with 24/7 monitoring tools, Incident management experience, SLA compliance experience, Tier 3 support experience, Partner performance monitoring experience, Technical KPI experience, Service quality metrics experience, Understanding of LATAM markets, Familiarity with LATAM regulators, French language proficiency
What You'll Do.
Serve as technical point of contact
Provide proactive technical guidance
Monitor performance metrics
Conduct technical reviews
Coordinate onboarding projects
Manage integration projects
Manage technical support processes
Ensure rapid resolution
Coordinate engineering support
Drive technical optimization
Engage partners in workshops
Communicate best practices
Develop technical collateral
Refine integration guides
Work closely with PAMs
Align technical operations
Enable problem-solving protocols
Monitor service delivery quality
Monitor technical KPIs
Monitor operational health
How You'll Work.
Team & Collaboration
Partner technical teams; Cross-functional teams; Partner Account Managers; Customer Delivery Engineers; Customer Delivery Managers; Internal engineering teams
Communication Scope
Technical workshops; Technical documentation; Post-sales support
Process & Methodology
Project management, Integration projects, Technical onboarding, Multi-stakeholder deployments
Full Job Description
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access. The Amazon Leo business operations team is looking for a Senior Partner Development Manager to join our Global Enterprise Services organization, supporting our rapidly growing partner ecosystem across Latin America. You will serve as the primary technical point of contact for our strategic reseller partners, technology solution distributors (TSDs), and systems integrators who deliver Amazon Leo satellite connectivity to end customers across multiple verticals including maritime, energy, enterprise, and transportation. This is not a sales role; instead, it offers you the opportunity to serve as the technical lead and 'voice of the partner' for organizations ranging from regional resellers to Fortune 500 systems integrators across Brazil, Mexico, Colombia, Argentina, Chile, and the broader LATAM region. You will provide dedicated technical support and guidance to ensure partners maintain high technical standards in their Amazon Leo service delivery, enabling them to successfully deploy, manage, and support satellite connectivity for their customers. Your technical acumen and partner-facing skills will enable you to effectively represent Amazon Leo within partner environments, driving discussions with partner technical teams regarding service implementation, integration challenges, support escalations, and technical optimization. You will provide proactive technical guidance to help partners plan and implement solutions using best practices, while keeping their Amazon Leo deployments operationally healthy and resilient. Additionally, you will coordinate partner onboarding and integration projects, applying proje
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