Amazon Kuiper Private Limited
Technology
Sr.PartnerDevelopmentManager,AmazonLeo
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Partner Development Manager, Amazon Leo at Amazon Kuiper Private Limited. Skills: Partner development, Technical support, Satellite connectivity, APJ market. Serve as primary technical point of contact. Ensure optimal performance”
Industry & Context.
Troubleshooting; Problem-solving; Root cause analysis
Export control laws, Export Administration Regulations, International Traffic in Arms Regulations, Obtain export licenses
What They're Looking For.
Must Have
4+ years technical support, 3+ years operational troubleshooting, 3+ years networking, 3+ years back-office integration, 3+ years wireless telecommunications, 3+ years satellite telecommunications, 3+ years cellular telecommunications, 3+ years cloud integration, 3+ years partner systems integration, Working knowledge satellite communication systems, Experience network troubleshooting L2/L3, Experience routing troubleshooting, Experience switching troubleshooting, Experience WAN technologies troubleshooting, Understanding BSS/OSS integration, Experience mission-critical 24/7 operations, Experience technical lead partner ecosystems, Proven experience reseller partners, Proven experience systems integrators, Proven experience technology distributors, Proven experience telecommunications APJ market, Proven experience satellite connectivity APJ market, Track record influencing partner technical teams, Project management experience partner integrations, Project management experience technical onboarding, Project management experience multi-stakeholder deployments, 3+ years hands-on satellite VSAT systems, 3+ years hands-on ground segment operations, 3+ years hands-on telecommunications network operations, Experience telemetry monitoring, Experience predictive analytics, Experience proactive network health management, Experience SD-WAN deployment, Experience AWS integration patterns, Experience cloud-native networking, Understanding SCADA systems, Understanding IoT connectivity, Understanding industrial network architectures, Experience developing partner technical training, Experience developing certification frameworks, Diagnose complex multi-vendor integration issues, Experience 24/7 operational monitoring tools, Understanding partner business models, Familiarity APJ telecommunications regulatory environments
Nice to Have
AWS certification, Associate's degree or above, Experience quality and metrics processes, Experience Incident Management, Experience Threat Management, Experience Corporate Investigations, Experience Law Enforcement, Experience Security Operations, Experience Crisis Management, Experience technical lead partner-facing role, Networking certifications, Telecommunications industry certifications, Satellite industry certifications, Japanese language proficiency, Mandarin Chinese language proficiency, Bahasa Indonesia language proficiency, Bahasa Malaysia language proficiency, Hindi language proficiency
What You'll Do.
Serve as primary technical point of contact
Ensure optimal performance
Ensure technical success
Provide proactive technical guidance
Monitor performance metrics
Conduct regular technical reviews
Maintain high service delivery standards
Coordinate partner onboarding projects
Coordinate integration projects
Manage technical milestones
Manage technical support processes
Ensure rapid resolution
Maintain partner confidence
Coordinate engineering support resources
Drive technical optimization initiatives
Engage partners and field teams
Communicate technical best practices
Communicate post-sales support protocols
Develop partner-facing technical collateral
Develop integration guides
Develop troubleshooting documentation
Align technical operations with business objectives
Maintain high standards
Identify opportunities improve partner capabilities
Coordinate with Customer Delivery Engineers
Coordinate with Customer Delivery Managers
Enable rapid problem-solving protocols
Monitor partner service delivery quality
Monitor technical KPIs
Monitor operational health metrics
Drive continuous improvement
How You'll Work.
Team & Collaboration
Cross-functional teams; Partner technical teams; Internal engineering teams; Customer Delivery Engineers; Customer Delivery Managers; Partner Account Managers
Communication Scope
Technical documentation; Executive presentations
Process & Methodology
Project management, Agile, Scrum, Roadmap planning, Kanban
Full Job Description
Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers in places without reliable connectivity. The Amazon Leo business operations team is looking for a Senior Partner Development Manager to join our Global Enterprise Services organization, supporting our rapidly growing partner ecosystem across Asia Pacific and Japan. You will serve as a primary technical point of contact for our strategic reseller partners, technology solution distributors (TSDs), and systems integrators who deliver Amazon Leo satellite connectivity to end customers across multiple verticals including maritime, energy, enterprise, and transportation. This is not a sales role; instead, it offers you the opportunity to serve as the technical lead and 'voice of the partner' for organizations ranging from regional resellers to Fortune 500 systems integrators across Japan, Australia, New Zealand, Southeast Asia, India, and the broader APJ region. You will provide dedicated technical support and guidance to ensure partners maintain high technical standards in their Amazon Leo service delivery, enabling them to successfully deploy, manage, and support satellite connectivity for their customers. Your technical acumen and partner-facing skills will enable you to effectively represent Amazon Leo within partner environments, driving discussions with partner technical teams regarding service implementation, integration challenges, support escalations, and technical optimization. You will provide proactive technical guidance to help partners plan and implement solutions using best practices, while keeping their Amazon Leo deployments operationally healthy and resilient. Additionally, you will coordinate partner onboar
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