ASSPL

Sales, Advertising, Account Management, Sales/Account Management, Retail

Sr.OpsAssociate,Business&OperationsExcellence

₹12–18L ~AI est. Bengaluru, Karnataka, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. Ops Associate, Business & Operations Excellence at ASSPL. Skills: Process improvement, Vendor management, Stakeholder management. Ensure seller operational performance delivery. Identify strategic importance of metrics”

What You'll Achieve.

Improve operational performance metrics; Improve inventory availability; Improve vendor experience

Industry & Context.

Sales, Advertising, Account Management, Sales/Account Management, Retail
Problems you'll solve

Problem solving; Issue resolution; Root cause analysis

What They're Looking For.

Must Have

Bachelor's degree in management, Bachelor's degree in business administration, Bachelor's degree in economics, Bachelor's degree in engineering, Bachelor's degree in marketing

Nice to Have

2+ years of sales experience

What You'll Do.

Ensure seller operational performance delivery

Identify strategic importance of metrics

Improve customer experience

Make decisions with stakeholders

Work with vendor operations teams

Monitor program execution

Deliver programs on time

Create business cases

Review business cases

Perform supporting research

Perform supporting analysis

Drive product development schedule

Monitor project execution

Ensure project delivery quality

Improve seller capabilities

Assist sellers with Amazon tools

Provide on ground support

Assess Vendor Returns

Assess Returns Disputes

Undertake on ground training

Assist in Returns Order Creation

Assist in Planning management

Interact with sellers

Coordinate with sellers

Maintain records of work received

Maintain records of work performed

Groom sellers to become self-sufficient

Initiate process improvement projects

Own process improvement projects

Participate in stakeholder calls

Participate in stakeholder meetings

How You'll Work.

Team & Collaboration

Internal stakeholders; Selling partners; Fulfillment partner teams; Planning managers; Category managers; Program managers; Fulfillment Center; S&OP; Supply Chain

Process & Methodology

Program management, Project execution

Full Job Description

We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of inventory management for large appliances category. The Sr. Ops Associate supports the team that works with sellers to help improve their success at Amazon by building and nurturing an operational partnership. The associate will help to create an engaging experience for our seller partners by driving issue resolution in a timely manner. He/She will have the opportunity to identify improvement opportunities in supply chains, create solutions for it and pro-actively identify potential issues before they surface. This position requires strong self-motivation, self-starting and multi-tasking skills. The candidate will be responsible for driving improvement in operational performance metrics, inventory availability and vendor experience by working closely with selling partners and internal stakeholders (planning managers, category managers, program managers) and fulfillment partner teams (Fulfillment Center, S&OP, Supply Chain etc.) Key job responsibilities • Ensure seller / vendor operational performance delivery in-line with targets • Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience and making decisions with internal and external stakeholders • Work closely with vendor operations teams on strategies to reduce cost, lead time, and waste across the end-to-end supply chain • Define, prioritize, and monitor execution of programs/projects to achieve targets be delivered on time • Create, write and review business cases, perform supporting research and analysis, write specifications, and drive the product development schedule from strategy to execution. • Retrieve and analyze data using Excel, Access, SQL or other data management systems • Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and

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