ASSPL
Sales, Advertising, Account Management, Sales/Account Management, Retail
Sr.OpsAssociate,Business&OperationsExcellence
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Ops Associate, Business & Operations Excellence at ASSPL. Skills: Process improvement, Stakeholder management, Inventory management. Support sellers to improve success. Build operational partnership”
What You'll Achieve.
Improve operational performance; Improve inventory availability; Improve vendor experience; Reduce cost; Reduce lead time; Reduce waste; Achieve targets on time; Ensure project delivery quality; Ensure project delivery on time
Industry & Context.
Problem solving; Issue resolution; Root cause analysis
What They're Looking For.
Must Have
Bachelor's degree in management, Bachelor's degree in business administration, Bachelor's degree in economics, Bachelor's degree in engineering, Bachelor's degree in marketing
Nice to Have
2+ years of sales experience
What You'll Do.
Support sellers to improve success
Build operational partnership
Nurture operational partnership
Create engaging seller experience
Drive issue resolution
Identify supply chain improvement opportunities
Create supply chain solutions
Pro-actively identify potential issues
Drive improvement in operational performance
Drive improvement in inventory availability
Drive improvement in vendor experience
Work with selling partners
Work with internal stakeholders
Work with fulfillment partner teams
Ensure seller operational performance delivery
Ensure vendor operational performance delivery
Identify strategic importance of metrics
Articulate strategic importance of metrics
Improve customer experience
Make decisions with stakeholders
Work with vendor operations teams
Reduce cost across supply chain
Reduce lead time across supply chain
Reduce waste across supply chain
Monitor program execution
Achieve targets on time
Create business cases
Review business cases
Perform supporting research
Perform supporting analysis
Drive product development schedule
Monitor project execution
Ensure project delivery quality
Ensure project delivery on time
Provide support to sellers
Improve seller capabilities
Assist sellers with Amazon tools
Provide on ground support
Assess Vendor Returns
Assess Returns Disputes
Undertake on ground training
Assist in Returns Order Creation
Assist in Planning management process
Interact with sellers
Coordinate with sellers
Maintain records of work received
Maintain records of work performed
Groom sellers to be self-sufficient
Initiate process improvement projects
Own process improvement projects
Participate in stakeholder calls
Participate in stakeholder meetings
How You'll Work.
Team & Collaboration
Work with selling partners; Work with internal stakeholders; Work with fulfillment teams; Work with vendor operations teams; Collaborate with stakeholders
Process & Methodology
Program execution, Project execution
Full Job Description
We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of inventory management for large appliances category. The Sr. Ops Associate supports the team that works with sellers to help improve their success at Amazon by building and nurturing an operational partnership. The associate will help to create an engaging experience for our seller partners by driving issue resolution in a timely manner. He/She will have the opportunity to identify improvement opportunities in supply chains, create solutions for it and pro-actively identify potential issues before they surface. This position requires strong self-motivation, self-starting and multi-tasking skills. The candidate will be responsible for driving improvement in operational performance metrics, inventory availability and vendor experience by working closely with selling partners and internal stakeholders (planning managers, category managers, program managers) and fulfillment partner teams (Fulfillment Center, S&OP, Supply Chain etc.) Key job responsibilities • Ensure seller / vendor operational performance delivery in-line with targets • Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience and making decisions with internal and external stakeholders • Work closely with vendor operations teams on strategies to reduce cost, lead time, and waste across the end-to-end supply chain • Define, prioritize, and monitor execution of programs/projects to achieve targets be delivered on time • Create, write and review business cases, perform supporting research and analysis, write specifications, and drive the product development schedule from strategy to execution. • Retrieve and analyze data using Excel, Access, SQL or other data management systems • Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and
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