Amazon. com Services LLC
Consumer Electronics
Sr.OperationsProcessLeader,AmazonDevicesReverseLogistics
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Operations Process Leader, Amazon Devices Reverse Logistics at Amazon. com Services LLC. Skills: Process optimization, Cross-functional coordination, Vendor management, Operational metrics. Drive operational excellence. Optimize physical processes”
What You'll Achieve.
Improve capacity; Improve cost efficiency; Improve AI utilization; Improve quality metrics; Improve customer experience; Resolve operational barriers; Achieve exceptional growth
Industry & Context.
Problem-solving; Analytical skills; Decision making; Deep-dives; Data-driven solutions
Global travel up to 30%
What They're Looking For.
Must Have
Bachelor's degree or equivalent, 10+ years of product or program management, 10+ years of technology experience, Experience in Operations and Business Management, Experience leading projects/initiatives across a matrix organization, Lean Manufacturing, communication skills, Proven analytical / decision making and problem-solving skills
Nice to Have
Advanced Degree (MBA, M. A., M. S., or another post-graduate degree), Experience converting insights into strategy, Experience communicating complex ideas clearly and logically in written communication, Experience owning/driving roadmap strategy and definition, Experience in influencing senior leadership through data driven insights
What You'll Do.
Drive operational excellence, Optimize physical processes, Optimize systemic processes, Improve capacity, Improve cost efficiency, Improve AI utilization, Improve quality metrics, Improve customer experience, Serve as a link between operations, technical, and, Manage escalations, Conduct deep-dives, Implement solutions to resolve operational barriers, Develop project management function, Lead project management function, Support the Product Ops organization, Execute process improvements, Transform complex operational challenges, Drive immediate business impact, Drive long-term business impact, Operate across various functions, Influence a wide range of stakeholders, Achieve exceptional growth, Build collaborative, long-term relationships, Address issues, Drive change, Engage suppliers, Influence suppliers, Negotiate with suppliers, Engage Sr.
leaders, Influence Sr.
leaders, Negotiate with Sr.
leaders, Drive operational excellence through strategic thinking, Drive operational excellence through hands-on problem-solving, Perform performance analysis, Collaborate cross-functionally, Lead improvement initiatives, Bridge Operations and Support teams, Develop data-driven solutions, Standardize workflows, Balance tactical operations, Balance strategic projects, Build relationships across the organization.
How You'll Work.
Team & Collaboration
Cross-functional teams; Matrix organization; Operations, technical, and business teams; Operations and Support teams
Communication Scope
Written communication; Data driven insights
Process & Methodology
Project management, Roadmap strategy
Full Job Description
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced innovative devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create? Key job responsibilities In this capacity the Reverse Logistics Global Operations Process Leader will: 1) Drive operational excellence through physical and systemic process optimization, focusing on improving capacity, cost efficiency, AI utilization, quality metrics, and customer experience, 2) Serve as a crucial link between operations, technical, and business teams by managing escalations, conducting deep-dives, and implementing solutions to resolve operational barriers, 3) Develop and lead the project management function to support the Product Ops organization. The RL Global Ops Process Leader is a forward-thinking and analytically adept leader who excels in executing process improvements to transform complex operational challenges while driving both immediate and long-term business impact. With a deep understanding of business and product operations, this role demands the ability to operate across various functions and influence a wide range of stakeholders. The ideal candidate demonstrates strong business acumen and expertise in leveraging product operations experience to achieve exceptional growth within tight deadlines. The position requires building collaborative, long-term relationships with a holistic business perspective, rather than focusing solely on individual products or suppliers. Responsibilities include a solid grasp of reverse supply chain operations, manufacturing models, and consumer electronics product lifecycle. Effective judgment is essential for addressing issues and driving change. Additionally, the role demands excellent relationship-building skills to engage, influence, and n
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