Amazon.com Services LLC
Corporate Operations, Fulfillment Center, fulfillment ops
Sr.OperationsManager
“Sr. Operations Manager at Amazon.com Services LLC. Skills: Operations management, Team development, Process improvement. Oversee budgetary objectives. Oversee people development objectives”
What You'll Achieve.
Meet performance objectives; Surpass business objectives; Meet business plan; Exceed business plan
Industry & Context.
Lift up to 49 pounds, Regular bending, Regular lifting, Regular stretching, Regular reaching, Walking around FC, Continual standing, Walking 5 miles daily, Work in noisy environments, Work in unlit environments, Work in unheated environments, Work in non-air-conditioned environments, Access all building areas, Ascend ladders, Descend ladders, Ascend stairs, Descend stairs, Ascend gangways, Descend gangways
What They're Looking For.
Must Have
2+ years equivalent experience, 7+ years direct management experience, Work flexible hours, Prior experience with performance metrics, Prior experience with process improvement, Prior experience with Lean techniques, Prior experience with full staffing lifecycle
Nice to Have
Ability to handle changing priorities, Use good judgment in stressful situations, Interest in long-term career development, Experience with a contingent workforce
What You'll Do.
Oversee budgetary objectives
Oversee people development objectives
Oversee operational objectives
Manage Operations Managers
Coach Operations Managers
Mentor Operations Managers
Ensure performance objectives are met
Build positive employee relations
Develop leadership strength
Balance operational excellence
Balance team development
Drive results across facility areas
Lead quality improvement initiatives
Lead process optimization initiatives
Enhance operational efficiency
Achieve business objectives
Surpass business objectives
Oversee Inbound operation performance
Oversee Outbound operation performance
Oversee safety performance
Oversee quality performance
Oversee customer experience
Set requirements for Managers
Clarify requirements for Managers
Clarify expectations for Managers
Measure Manager performance
Provide feedback to Managers
Hold Managers accountable
Source ideas from Managers
Nurture ideas from Managers
Create improvement plans
Share best practices across departments
Share best practices across shifts
Share best practices among network
Work with other Sr. Operations Managers
Build support for projects
Secure support for projects
Build resources for projects
Secure resources for projects
Provide support for staff initiatives
Provide resources for staff initiatives
Drive creation of quality initiatives
Drive creation of process change initiatives
Drive creation of Lean initiatives
Enable functional area to meet objectives
Enable FC to exceed objectives
Set requirements for Operations Managers
Clarify requirements for Operations Managers
Clarify expectations for Operations Managers
Measure Operations Manager performance
Provide feedback to Operations Managers
Hold Ops Managers accountable
Leverage Operations Managers
Source ideas from Operations Managers
Nurture ideas from Operations Managers
Roll ideas into improvement plans
Take proactive steps for best practices
Secure support for initiatives
Secure resources for initiatives
How You'll Work.
Team & Collaboration
Cross-functional teams; Support staff collaboration
Process & Methodology
Process improvement, Lean methodologies
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