Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
Sr.OperationsManager
“Sr. Operations Manager at Amazon.com Services LLC. Skills: Operations management, Team leadership, Process improvement. Drive creation of quality initiatives. Drive creation of process change initiatives”
What You'll Achieve.
Meet operational objectives; Meet people development objectives; Meet budgetary objectives; Meet performance objectives
Industry & Context.
Use good judgment
Lift and move totes, Regular bending, Regular lifting, Regular stretching, Reaching below waist, Reaching above head, Walking in FC, Continual standing, Continual walking, Work in noisy environments, Work in unlit environments, Work in unheated environments, Work in non-air-conditioned environments, Access all areas of building, Ascend ladders, Descend ladders, Ascend stairs, Descend stairs, Ascend gangways, Descend gangways, Work safely, Adhere to standards of excellence, Adhere to company policies, Exercise sound judgment, Manage stress, Work respectfully with others, Exhibit trustworthiness, Exhibit professionalism, Safeguard business operations, Safeguard Company reputation
What They're Looking For.
Must Have
2+ years of equivalent experience
Nice to Have
Degree in Engineering or related field, MBA preferred, Experience with contingent workforce, Ability to handle changing priorities, Use good judgment in stressful situations, Interest in long-term career development
What You'll Do.
Drive creation of quality initiatives
Drive creation of process change initiatives
Drive creation of Lean initiatives
Meet and exceed business plan
Ensure overall safety
Ensure overall quality
Ensure overall performance
Ensure overall customer experience
Set requirements for Operations Managers
Clarify expectations for Operations Managers
Measure performance of Ops Managers
Provide feedback to Ops Managers
Hold Ops Managers accountable
Nurture ideas from Ops Managers
Create improvement plans
Share best practices across departments
Share best practices among shifts
Share best practices across the network
Work with other Sr. Operations Managers
Build support for projects
Secure resources for projects
Provide support for staff initiatives
Provide resources for staff initiatives
How You'll Work.
Team & Collaboration
Cross-functional teams; Support staff collaboration
Communication Scope
Communicate effectively; Communicate respectfully
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