Amazon.com Services LLC

Operations, IT, Support Engineering, Ops Engineering, transportation and logistics

Sr.OperationsEngineer,NorthAmericaSortCenter/SSDEngineering

$60–162k Bellevue, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. Operations Engineer, North America Sort Center/SSD Engineering at Amazon.com Services LLC. Skills: Process engineering, Logistics systems, Program management. Create standard processes. Maintain standard processes”

What You'll Achieve.

Deliver high standard outputs; Drive consistency across initiatives; Deliver measurable organizational impact

Industry & Context.

Operations, IT, Support Engineering, Ops Engineering, transportation and logistics
Problems you'll solve

Complex problems; Data-driven analysis; Root cause analysis

Eligibility Requirements

Work flexible schedule, Work weekends, Work nights, Work holidays

What They're Looking For.

Must Have

5+ years managing large projects, 5+ years Reliability Program Manager experience, 5+ years Microsoft Office products experience, 5+ years maintenance or engineering experience, Experience with automated material handling equipment, Experience with non-automated material handling equipment, Work flexible schedule including weekends, nights, and holidays, Bachelor's degree in engineering, management, or technology

Nice to Have

Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field

What You'll Do.

Create standard processes

Maintain standard processes

Maintain documentation

Ensure team tracking to deliverables

Provide insight for business decisions

Identify risks for business decisions

Establish scalable program management practices

Maintain scalable program management practices

Create Strategic Programs mental model

Create Strategic Programs framework

Create Strategic Programs charter

Gate-keep internal requests

Gate-keep external requests

Support team prioritizing requests

Report project status updates

Partner with engineering verticals

Deliver high standard outputs

Provide cadenced visibility to accomplishments

Provide cadenced visibility to goals

Provide cadenced visibility to initiatives progress

Provide cadenced visibility to risks

Provide cadenced visibility to opportunities

Synthesize complex information for executive reviews

Maintain clear communication channels

Identify areas of innovation

Identify need for business strategies

Propose new initiatives

Drive new initiatives

Benchmark industry leading-edge technologies

Benchmark industry leading-edge automations

Compare need for strategies

Evaluate need for strategies

Develop data-driven insights

Develop metrics for decision-making

Facilitate senior leadership reviews

Facilitate senior leadership decisions

Turn feedback into programmatic improvements

How You'll Work.

Team & Collaboration

Cross-functional teams; Engineering verticals; Executive-level reviews; Stakeholders

Communication Scope

Executive presentations; Status updates

Process & Methodology

Program management, Strategic Programs

Full Job Description

Are you an innovative and organized leader that wants to be part of world-class logistics systems across the globe? Do you want a high level of ownership in developing mechanisms to solve complex problems? Does the challenge of designing sustainable processes appeal to you? If so, we have the job for you! Sub-Same Day (SSD) Engineering is searching for an innovative and solutions-oriented Sr. Operations Engineer to lead process standardization and manage documentation and reviews. An Operations Engineer’s goal is to provide transparent and collaborative support to our internal customers, helping them overcome barriers, and achieve their goals. We strive to introduce effective solutions to address organizational challenges and consistently challenge our own assumptions to drive consistency across initiatives. Operations Engineers value their direct relationship with stakeholders and customers and ensure that all requests are evaluated and prioritized based on data-driven analysis aligned with strategic business directives. We also provide transparency in the decision-making process and encourage input and approval from cross-functional teams across NASC Engineering. We keep our customers updated on the status of their requests, provide clear directions on the next steps, and explain why requests are approved or declined. We fully embrace Amazon's principles and consistently implement scalable, simple, customer-focused programs and processes that align with strategic directives. We are flexible and adapt to the unique and changing needs of our customers. You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow. Key job responsibilities Key job responsibilities • Create and maintain standard processes and documentation • Lead meetings, while ensuri

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