Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Tech Infrastructure Prgrm Mgmt, alexa and amazon devices
SrNPIOperationsProgramManager,eero,eeroMFGEng&OperationsWW
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr NPI Operations Program Manager, eero, eero MFG Eng & Operations WW at Amazon.com Services LLC. Skills: New product introduction, Operations program management, Factory execution, Yield management. Lead hardware development programs through NPI. Drive factory execution and manage yields”
What You'll Achieve.
Meet channel fill requirements; Meet street date requirements
Industry & Context.
Risk assessment; Risk mitigation; Issue resolution; Data-driven decision making
What They're Looking For.
Must Have
5+ years program management, 5+ years technical project management, Own program strategy, Own end to end delivery, Communicate results to senior leadership, Project management disciplines, Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management
Nice to Have
Experience leading NPI teams, Program or engagement management, Leading project managers, Procurement experience, Budgeting experience, Forecasting experience, Asset management experience, Data-driven recommendations, Driving direction and alignment
What You'll Do.
Lead hardware development programs through NPI
Drive factory execution and manage yields
Meet channel fill requirements and street dates
Drive manufacturing readiness across development phases
Own operations commitments and milestones
Lead manufacturing cost optimization initiatives
Own risk assessment and mitigation strategies
Coordinate material readiness and CTB status
Support material readiness for PVT
Drive BOM readiness and validation
Ensure alignment with engineering changes
Ensure alignment with manufacturing requirements
Drive program budget ownership
Manage concurrent programs through development
Transition programs to Sustaining Operations
Lead production line establishment and qualification
Own and drive Build Readiness Reviews
Own and drive manufacturing readiness reviews
Partner on factory test strategy implementation
Own risk and issue tracking
Ensure optimal factory layout
Ensure process qualification
Ensure equipment acceptance
Drive production line optimization
Lead complex issue resolution
Drive overall program success
Coordinate across multiple departments
Lead factory engagement
Maintain CM relationships
Drive resolution of technical challenges
Drive resolution of operational challenges
Lead operations core team meetings
Lead factory NPI development meetings
Influence decisions across organizations
Own manufacturing test strategy development
Own manufacturing test strategy execution
Drive production yield improvements
Drive cost reduction initiatives
Manage change control process
Lead CAPEX planning and implementation
Drive strategic decisions for factory selection
Drive strategic decisions for UPH targets
Deliver weekly executive program updates
Drive proactive communication and status updates
Own cost opportunity identification
Own risk mitigation reporting
Present manufacturing readiness status
Track and report on yield metrics
Track and report on quality metrics
Track and report on efficiency metrics
Lead operational core team meetings
How You'll Work.
Team & Collaboration
Cross-functional team; Two-headed program leadership; Cross-functional management; Operations core team; Factory NPI development
Communication Scope
Executive program updates; Stakeholder communication
Process & Methodology
Program management, Technical project management, Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management
Full Job Description
At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe.Our cross-functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state of the art security features, to complement our award-winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we're looking for you to join us in shaping the future of the connected home. At eero, our Manufacturing+ team enables the successful delivery of quality WiFi products throughout their lifecycle. We thrive on operational excellence, driven by leaders who demonstrate a bias for action, think big, and create paths forward in challenging situations. Our success is built on data-driven decision making, proactive risk management, and the ability to make strategic trade-offs that balance quality, cost, and schedule. Through transparent communication and empathetic collaboration, we deliver tangible value across the organization while maintaining the agility needed in a fast-paced hardware environment. As a Senior NPI Operations Program Manager in the HQMS team, you will lead up to two complex hardware development programs through new product introduction (NPI) at our contract manufacturers. The core deliverable of this role is to provide units to supply/demand planning team that meets street date requirements by driving factory execution and managing yields effectively. This role drives execution from concept through PVT, managing programs through critical development phases (Proto, EVT, DVT, PVT) before transitioning to Sustaining
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