ADCI
Project/Program/Product Management--Non-Tech, Program Management, Retail
Sr.Mgr.,Prog.Mgmt.PurchaseStoreWalks,RBS
“Sr. Mgr. , Prog. Mgmt. - Purchase Store Walks, RBS at ADCI. Skills: Program management, Strategy, Defect resolution. Own and drive Fix-Purchase program. Drive measurable reduction in customer drop-offs”
What You'll Achieve.
Drive measurable reduction in customer drop-offs; Accelerate defect resolution; Ensure long-term systemic elimination
Industry & Context.
Root-cause analysis; Data acumen
What They're Looking For.
Must Have
10+ years program management experience, 6+ years team management experience, Program strategy ownership, End to end delivery ownership, Define and execute program requirements
Nice to Have
Work with senior executives, Present to senior executives, Influence senior executives
What You'll Do.
Own and drive Fix-Purchase program
Drive measurable reduction in customer drop-offs
Enable seamless transition from Find to Fix
Own strategy and expansion of Fix-Purchase program
Drive product and business performance
Drive business efficiency
Partner to understand discovery-phase defects
Partner to size discovery-phase defects
Partner to root-cause discovery-phase defects
Identify defect system owners
Drive accountability to fix issues
Drive accountability to eliminate issues
Reduce customer drop-offs during discovery
Improve product findability
Improve product relevance
Improve product availability
Prioritize fixes that improve search
Prioritize fixes that improve filter
Prioritize fixes that improve refinement
Lead team of program managers
Lead team of business analysts
Lead team of research analysts
Accelerate defect resolution
Develop mechanisms to measure defect fix rate
Develop mechanisms to improve defect fix rate
Ensure long-term systemic elimination
How You'll Work.
Team & Collaboration
Partner with StoreWalks FIND; Work across product teams; Work across tech teams; Work across retail teams
Process & Methodology
Program management, End to end delivery
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