Sr.MgrElectrificationMaintenancePrograms

We are looking for a Senior Manager who will own maintenance performance outcomes for Amazon's deployed electrification infrastructure - the largest private fleet network globally. You will achieve this by building the systems, vendor governance frameworks, metrics discipline, and automation-ready processes that let your team manage twice the fleet without twice the resources. This is not a fire-fighting role. This is a role for someone who builds the programs that ensure when fires occur, the response is fast, tracked, and continuously improving. You will be the chief of MTTR (mean time to repair): own it, decompose it, drive it down, and ensure leadership always knows exactly why it moved on any given week. You will manage a team who oversees 3P maintenance vendors. You will build robust systems to verify vendor work quality, track accountability, or enforce standards. You will leverage our 24/7 Network Operations Center (NOC) for monitoring and dispatch, driving integration and process rigor between the NOC, your PM team, and your vendor network into a seamless, scalable operation. You deeply understand what excellent classical program management looks like and know how to coach others toward it — crisp strategies, plans with milestones and owners, ruthless tracking, and effective cross-functional stakeholder management. You will also own our mobile charging and resiliency strategy, ensuring we have playbooks and deployment logic to minimize impact when fixed chargers are down. Finally, you will define requirements for AI applications that automate technician workflows and dispatch logic — not building the tools, but ensuring they get built right because you defined what "right" looks like from the field. Key job responsibilities • Own MTTR as the single most critical maintenance metric — decompose it into its component drivers, build measurement systems that explain week-to-week fluctuations, and drive programmatic initiatives to reduce it continuously across th