Sunrun

Sr.MFHTechnologyInnovationProjectManager

$70–70k United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. MFH Technology Innovation Project Manager at Sunrun. Skills: Project Management, Data Analysis, Operations Administration. Manage JIRA lifecycle. Support bug identification and resolution”

What You'll Achieve.

ensure the successful delivery of our technical roadmap; ensure data integrity across systems; ensure scalable and consistent workflows across the department; ensure full operational adoption of the new tools; providing a clear picture of the current status and a forecast of potential future issues

Industry & Context.

Problems you'll solve

Supports the identification, cause, and resolution of various bugs; Ability to think outside the box, leveraging creative thinking, and advanced creative problem solving skills; Supports troubleshooting for all cross-functional teams, tools, etc.; Proactive identification and management of various issues that may lead to technical issues

What They're Looking For.

Must Have

Bachelor's degree in Computer Science, Information Systems, Business Management, or specialized training/ project management or equivalent work experience, Minimum of 3 years of operations, business systems, or a related technical-operational role, Demonstrate advanced proficiency in Salesforce, JIRA, Reporting, and process mapping tools like LucidChart, Demonstrates proficiency of with Excel/Google Sheet formulas and functions, Ability to think outside the box, leveraging creative thinking, and advanced creative problem solving skills, Ability to understand business needs and translate them into data and IT requirements, Able to present complex technical information in an easy-to-understand and actionable format for the business, Ability to define and organize tasks, conduct prioritization, and deliver in a timely fashion, Excellent written and oral communication skills, Ability to work independently with minimal supervision, desire to understand the operation of the business and root cause for outcomes, Collaborative, working with colleagues from across the organization to drive outcomes and share knowledge, Show a proven track record of managing technical projects from inception through final rollout with a focus on user acceptance testing

Nice to Have

Knowledge of Commercial Solar Installation or similar processes is a benefit, Experience with Tableau, Snowflake, SQL, and similar platforms/coding languages

What You'll Do.

Manage JIRA lifecycle

Support bug identification and resolution

Provide oversight of data loads

Develop SOPs and process maps

Identify automation opportunities

Act as liaison between teams

Support new product launches

Create scripts and formulas

Manage project pipeline reporting

Support troubleshooting for teams

Proactive issue identification

How You'll Work.

Team & Collaboration

Act as the primary liaison and subject matter expert between cross-functional teams (such as Business Operations, Incentives, Project Management, Construction Management, Site Survey, Sales, Development, Design, and Interconnection/Permitting) and technology teams; Supports troubleshooting for all cross-functional teams, tools, etc.; Collaborative, working with colleagues from across the organization to drive outcomes and share knowledge

Communication Scope

Excellent written and oral communication skills; Able to present complex technical information in an easy-to-understand and actionable format for the business

Process & Methodology

Manage the end-to-end JIRA lifecycle, Manage and enhance project pipeline reporting, Managing technical projects from inception through final rollout

Full Job Description

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. **Overview** The Sr. MFH Technology Innovation Project Manager is a mission-critical role designed to bridge the gap between our Multi-Family Operations and Technology functions. Serving as a hybrid Technical Project Manager, Data Analyst, and Operations Administrator, this role ensures the successful delivery of our technical roadmap. **Responsibilities** * Manage the end-to-end JIRA lifecycle, including ticket scoping, drafting, submission, and user acceptance testing (UAT) for all department operational tech initiatives. * Supports the identification, cause, and resolution of various bugs as they arise * Provide direct oversight and execution of data loads, scrubs, and one-off reporting to ensure data integrity across systems. * Develop and maintain comprehensive initial SOPs, process maps, and training materials to ensure scalable and consistent workflows across the department. * Identify and support implementing automation opportunities such as CRM integrations to workflow management, ERP Integrations, and AI integrations. * Act as the primary liaison and subject matter expert between cross-functional teams (such as Business Operations, Incentives, Project Management, Construction Management, Site Survey, Sales, Developme

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