Shield AI
Customer Operations
SrManager,X-BATTrainingDesign
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr Manager, X-BAT Training Design at Shield AI. Skills: Training Design, System Development, Cross-functional Collaboration. Design and implement end-to-end training strategy. Define training pipelines aligned to system maturity”
What You'll Achieve.
Scale the training ecosystem; Architect the training ecosystem; Ensure pilots, operators, and support personnel are prepared; Enable safe, effective, and confident real-world use; Support operational excellence; Support operational deployment needs; Ensure training evolves alongside rapid system development; Achieve individual proficiency; Achieve team-based mission execution; Assess training effectiveness; Assess operator readiness
Industry & Context.
Problem-solving skills; Ability to identify missing, ambiguous, or incomplete information and drive clarity
What They're Looking For.
Must Have
10+ years of experience in aviation training, military training systems, instructional design, or technical training for complex systems, Bachelor's degree in Aviation, Engineering, Instructional Design, Technical Communication, or a related field, Experience developing training programs for advanced systems (aircraft, UAV/UAS, autonomy, or similar), understanding of aircraft systems, mission operations, or autonomous platforms, Proven ability to translate complex technical concepts into effective training experiences, Experience working cross-functionally with engineering, operations, and product teams, Familiarity with instructional design principles and training system development, self-sufficient work ethic with the ability to manage multiple priorities in a fast-paced environment, Excellent communication, organization, and problem-solving skills, High attention to detail and consistency across training materials and programs, Ability to identify missing, ambiguous, or incomplete information and drive clarity, Comfort working across time zones and distributed teams, Eagerness to work in a fast-moving, nontraditional defense and aerospace environment
Nice to Have
Background in military aviation, flight operations, or mission planning environments, Familiarity with DoD training frameworks, standards, or qualification programs, Experience with simulation-based training systems or virtual/augmented training environments, Experience building certification pipelines, readiness frameworks, or operator qualification programs, Defense industry experience, Master's degree in Instructional Design, Aviation, Engineering, or a related field, Project management experience supporting complex, cross-functional programs, Experience leveraging AI-enabled tools to enhance training development and delivery
What You'll Do.
Design and implement end-to-end training strategy
Define training pipelines aligned to system maturity
Establish training standards
certification frameworks
and readiness criteria
Ensure training systems are scaled with program growth
Oversee development of structured training curricula
Translate complex system behaviors into learning modules
Ensure alignment between training materials and documentation
Partner with engineering and product teams on system updates
Integrate flight test insights and operational lessons learned
Collaborate with operations teams to validate training effectiveness
Define and implement modern training methodologies
Evaluate and integrate training technologies
Ensure training supports individual proficiency and team execution
Develop metrics and evaluation frameworks
Establish certification processes
Continuously refine training based on performance data
Maintain alignment between training content and system baselines
Rapidly update training materials in response to changes
Support fielded units with ongoing training and updates
Manage training knowledge systems
Build repeatable processes for maintaining materials
Identify gaps in training coverage and develop solutions
How You'll Work.
Team & Collaboration
Work closely with engineering, flight test, operations, and product teams; Partner with engineering and product teams; Collaborate with operations teams; Work closely with technical writers; Comfort working across time zones and distributed teams
Communication Scope
Excellent communication skills
Process & Methodology
Project management experience supporting complex, cross-functional programs
Full Job Description
## Description Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI is seeking an X-BAT Training Design Lead to architect and scale the training ecosystem for next-generation autonomous aircraft systems. This role sits at the intersection of operations, engineering, and human performance, owning how pilots, operators, and support personnel are prepared to effectively employ and sustain X-BAT across its full lifecycle. Unlike a traditional training role, this position focuses on designing the system of training, ensuring that training evolves alongside rapid system development, flight testing, and operational deployment. The Training Strategist will work closely with engineering, flight test, operations, and product teams to translate complex system capabilities into scalable, mission-ready training programs that enable safe, effective, and confident real-world use. ## What you'll do Design and implement the end-to-end training strategy for X-BAT operators, maintainers, and mission support personnel Define training pipelines aligned to system maturity, spanning development, flight test, deployment, and sustainment Establish training standards, certification frameworks, and readiness criteria to support operational excellence Ensure training systems are scaled with program growth and deployment needs Oversee development of structured training curricula, including operator qualification, mission planning and execution, maintenance, troubleshooting, and system education Translate comple
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