Amazon.com Services LLC
Technology
Sr.Manager,TechnicalProgramManager,CentralRME
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“Sr. Manager, Technical Program Manager, Central RME at Amazon.com Services LLC. Skills: Technical Program Management, Cross-functional leadership, Operations processes. Lead and oversee complex technology initiatives. Design operations processes, tools, and frameworks”
What You'll Achieve.
Deliver results; Drive efficiency; Drive scalability; Incorporate emerging technologies; Drive continuous improvement; Drive strategic decision-making; Make strategic trade-offs
Industry & Context.
Solve problems; Remove obstacles; Identify risks; Identify opportunities; Address outcomes from KPI analysis
What They're Looking For.
Must Have
7+ years people management, 7+ years technical program management, Experience managing cross functional teams, Experience owning program strategy, Experience working cross-functionally with tech and non-tech teams, Experience leading technical initiatives, Experience using data and metrics, Bachelor's degree in Engineering, Business, or related technical or quantitative field
Nice to Have
Master's degree or equivalent, Experience with agile or other program management methodologies, Experience communicating and presenting to senior leadership, Experience building cross-functional partnerships, Experience driving direction and alignment with large cross-functional teams, PMP certificate, Demonstrated ability working in ambiguous environments, Experience identifying risks and opportunities in technical strategies, Proven ability to manage escalations
What You'll Do.
Lead and oversee complex technology initiatives
Design operations processes
Implement operations processes
Maintain operations processes
Drive product innovation
Drive technology program deployment
Collaborate with senior leadership
Collaborate with engineering teams
Collaborate with stakeholders
Establish key performance indicators
Track key performance indicators
Provide executive-level reporting
Lead a team of Program Managers
Mentor a team of Program Managers
Develop a team of Program Managers
Manage relationships with partners
Ensure alignment with strategic business objectives
How You'll Work.
Team & Collaboration
Cross-functional teams; Cross-org structures; Cross-organizational tech partners; Cross-organizational non-tech partners
Communication Scope
Executive-level reporting; Presenting to senior leadership
Process & Methodology
Program management, Release schedules, Agile, Roadmap planning
Full Job Description
Amazon’s Reliability, Maintenance & Engineering (RME) team ensures that our global fulfillment and operations networks run safely, efficiently, and at peak performance. We are seeking a highly experienced and strategic Sr. Manager, Technical Program Manager to drive significantly complex cross-functional technology initiatives. This pivotal role will operate in environments where business and program architecture may not be defined, driving clarity and delivering results. A successful candidate will effectively force multiply across teams, identify risks and opportunities in technical strategies and architecture, and align organizations toward simple, coherent approaches through cross-org structures and mechanisms. We are looking for a leader who likes to solve problems and remove obstacles. If you enjoy leading cross-functional teams of engineers, developers, program managers, and product managers, and you are skilled at organizing, driving, and communicating laterally and upwards, this position will provide you with a challenging opportunity to work alongside talented teams solving complex problems. Key job responsibilities - Lead and oversee significantly complex, cross-functional technology initiatives, ensuring alignment with overall business objectives and operational strategies - Design, implement, and maintain robust operations processes, tools, and frameworks to drive efficiency and scalability - Drive product innovation and technology program deployment leadership across the organization, incorporating emerging technologies and best practices into strategic roadmaps - Collaborate with senior leadership, engineering teams, and stakeholders to identify gaps, prioritize initiatives, and drive continuous improvement in tech products and services - Establish and track key performance indicators (KPIs) that drive strategic decision-making, providing actionable insights, regular executive-level reporting, and guidance in addressing outcomes from KPI analysis - St
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