Sr.Manager,ResourceDeliveryManager

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. JOB SUMMARY As the Sr. Manager of Resource Delivery, you will lead the Resource Delivery Management team for Service Delivery and set the strategy for scalable, AI-enabled fulfillment. You will define the roadmap for internal and external resource fulfillment, talent allocation, and automation, ensuring direct alignment to Snowflake’s annual revenue and delivery goals. In this role, you will elevate Resource Delivery from a transactional fulfillment function to a strategic advisory capability that uses automation, AI, and operational rigor to bring insight to action faster. You will lead a team of Global Fulfillment Managers and leverage Snowflake technology and internal AI tools, including CoCo (Cortex Code), Raven, and emerging capabilities, to improve fulfillment speed, resource quality, and decision-making. We are looking for a leader who is comfortable with SQL and coding and who actively embraces Snowflake’s AI ecosystem to transform how fulfillment work gets done. KEY RESPONSIBILITIES 1. Strategic Leadership & Governance - Define Strategy & Roadmap: Define the long-term roadmap for resource delivery, talent allocation, partner fulfillment, and automation, aligned to annual revenue and delivery goals. - Build Scalable Operating Models: Establish global policies, workf