Kraft Heinz
Food
SrManager,R&D-ConsumerExperience
Neural analysis suggests this role is
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“Sr Manager, R&D - Consumer Experience at Kraft Heinz. Skills: Consumer Experience, Product Development, People Leadership. Lead Consumer Experience team. Translate consumer needs”
What You'll Achieve.
Enable renovation and innovation outcomes; Meet consumer needs and business objectives; Ensure projects enter and exit development with clear, validated consumer experience direction
Industry & Context.
Willingness to travel up to 20%, Hybrid work environment, Work on-site at least three days per week, Physical demands
What They're Looking For.
Must Have
Bachelor's, Master's or PhD in Science or Consumer Psychology, 7 to 10 years of progressive experience in consumer research, UX design, product innovation or related disciplines, direct exposure to product development and commercialization, Demonstrated experience in Consumer Experience, Product Research, or applied consumer insights supporting product development and commercialization, Proven ability to translate consumer learning into product and technical decisions, people leadership and team-building skills, cross-functional collaboration with Brand, Marketing, Sensory, and R&D partners, Ability to prioritize work, manage multiple projects, and allocate resources effectively, communication and storytelling skills to influence diverse stakeholders, Comfortable operating in a fast-paced, ambiguous environment
What You'll Do.
Lead Consumer Experience team
Translate consumer needs
Design and execute consumer learning plans
Build and deploy consumer models
Coach and develop Consumer Experience scientists
Identify emerging consumer needs
Ensure projects are delivered on time
Provide technical and business judgment
Foster a culture of consumer centricity
How You'll Work.
Team & Collaboration
Partner closely with Marketing, Innovation, Insights, and R&D leaders; cross-functional collaboration with Brand, Marketing, Sensory, and R&D partners
Communication Scope
communication and storytelling skills to influence diverse stakeholders
Process & Methodology
Prioritize work, Manage multiple projects, Allocate resources effectively, Ensure projects are delivered on time and to quality expectations
Full Job Description
## _Job Description_ **Job Purpose** As the Senior Manager, NA R&D – Consumer Experience, you will lead Consumer Experience execution for a portfolio of brands within the Kraft Heinz North American Zone (NAZ). You will be responsible for translating consumer needs into product design, technical requirements, and experience models that enable winning renovation and innovation across Food, Beverage, Snacks, and adjacent categories. This role leads a team of Consumer Experience scientists and partners closely with Marketing, Innovation, Insights, and R&D leaders in Product Design, Process Development, and Packaging to create, develop, and qualify products and packages that meet consumer needs and business objectives. The Senior Manager is accountable for day-to-day Consumer Experience delivery, people leadership, and ensuring projects enter and exit development with clear, validated consumer experience direction. **Essential Functions & Responsibilities** · Lead a high-performing Consumer Experience team that enables strong renovation and innovation outcomes. · Translate consumer needs, behaviors, and Jobs-to-Be-Done into clear product and experience requirements. · Design and execute consumer learning plans to support renovation, innovation, and technology platforms. · Partner with R&D, Brand, Innovation, and Sensory teams to guide concept, prototype, and experience validation. · Build and deploy consumer models, frameworks, and tools that support product development and qualification. · Coach and develop Consumer Experience scientists in research design, insight quality, and business influence. · Identify emerging consumer needs and trends that inform future Jobs-to-Be-Done and innovation opportunities. · Prioritize work, manage resources, and ensure projects are delivered on time and to quality expectations. · Provide technical and business judgment to guide product and portfolio decisions. · Foster a culture of consumer centricity, learning, and innovation within R
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