FIS
fintech
Sr.Manager,QualityAssurance
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“Sr. Manager, Quality Assurance at FIS. Skills: Quality Assurance, QA Strategy, Team Leadership, Distributed Systems, CI/CD Integration. Define and execute end‑to‑end QA strategy across functional, integration, and end‑to‑end testing. Lead quality engineering efforts across multiple teams, products, or regional portfolios”
What You'll Achieve.
improved stability; reduced defects; predictable releases; alignment with product and engineering leadership; delivery confidence; high‑performing, quality‑first culture
Industry & Context.
defect reduction; security and vulnerability work; risk‑based test coverage; defect triage
3 days a week in the office, 2 days remote, drug test
What They're Looking For.
Must Have
8+ years of quality engineering experience, 5+ years in a QA lead role overseeing multiple products or a regional portfolio, Demonstrated depth in quality engineering for complex, distributed systems, Extensive experience leading QA across multiple products or portfolios, Proven ability to define and execute enterprise‑scale QA strategies, expertise in test management, execution practices, and release governance, Hands‑on experience integrating automated tests into CI/CD pipelines, Experience establishing QA standards and governance across teams and vendors, stakeholder management, communication, and people leadership skills, Bachelor’s degree in computer science, engineering, or a skills‑based equivalent
Nice to Have
Experience supporting digital banking, payments, or financial services platforms, Exposure to industry messaging standards such as SWIFT, Experience driving quality improvements using data‑driven metrics, Familiarity with security, vulnerability, and resilience testing in regulated environments
What You'll Do.
Define and execute end‑to‑end QA strategy across functional
and end‑to‑end testing
Lead quality engineering efforts across multiple teams
or regional portfolios
security and vulnerability work
and delivery commitments
Establish consistent QA processes
and ways of working across distributed teams and vendors
risk‑based test coverage
and release readiness reporting
Integrate automated testing into CI/CD pipelines and implement clear
actionable quality gates
Enable effective test data and environment management for reliable
Improve platform stability through fast feedback loops and measurable quality metrics
Partner closely with product and engineering leaders to drive alignment and delivery confidence
Coach and develop QA leads and engineers
building a high‑performing
quality‑first culture
How You'll Work.
Team & Collaboration
Partner closely with product and engineering leaders to drive alignment and delivery confidence; Establish consistent QA processes, governance, and ways of working across distributed teams and vendors
Communication Scope
communication
Process & Methodology
test planning, risk‑based test coverage, defect triage, release readiness reporting
Full Job Description
**Job Description** We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? **About the Role** As a Senior Manager, Quality Assurance, you are responsible for defining and leading quality engineering strategy across multiple products or a regional portfolio. You ensure quality is embedded across the software development lifecycle for complex, distributed systems. Your success is measured through improved stability, reduced defects, predictable releases, and strong alignment with product and engineering leadership. **Hybrid work model in Jacksonville, FL — 3 days a week in the office, 2 days remote** **What You Will Be Doing** * Define and execute end‑to‑end QA strategy across functional, integration, and end‑to‑end testing. * Lead quality engineering efforts across multiple teams, products, or regional portfolios. * Balance maintenance, defect reduction, security and vulnerability work, upgrades, and delivery commitments. * Establish consistent QA processes, governance, and ways of working across distributed teams and vendors. * Drive test planning, risk‑based test coverage, defect triage, and release readiness reporting. * Integrate automated testing into CI/CD pipelines and implement clear, actionable quality gates. * Enable effective test data and environment management for reliable, repeatable execution. * Improve platform stability through fast feedback loops and measurable quality metrics. * Partner closely with product and engineering leaders to drive alignment and delivery confidence. * Coach and develop QA leads and engineers, building a high‑performing, quality‑first culture. **Required Qualifications** * 8+ years of quality engineering experience, including 5+ years in a QA lead role overse
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