Amazon. com Services LLC

Project/Program/Product Management--Technical, Product Management - Technical, customer service

Sr.Manager,ProductManagerTechnical

$197–268k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Sr. Manager, Product Manager Technical at Amazon. com Services LLC. Skills: Product strategy, Roadmap planning, Stakeholder alignment. Own 5-7 year product roadmap. Make high-stakes decisions”

What You'll Achieve.

Deliver customer experiences; Impact long-term strategy; Impact market segments; Impact organizational goals

Industry & Context.

Project/Program/Product Management Technical, Product Management Technical, customer service
Problems you'll solve

High judgment; Incomplete data analysis; Distinguish choices

What They're Looking For.

Must Have

6+ years team management, Own/drive roadmap strategy, Feature delivery experience, Product tradeoffs experience

Nice to Have

Deliver consumer software products, High growth environment experience, 10+ years end to end product delivery

What You'll Do.

Own 5-7 year product roadmap

Make high-stakes decisions

Distinguish reversible choices

Advocate for bold bets

Align stakeholders across orgs

Make smart trade-offs

Build customer segment expertise

Lead research for breakthroughs

Serve as Voice of the Customer

Shape platform strategy

Spot failure modes early

Hold teams to high standards

Leverage AI for prototyping

Manage direct reports

Manage skip-level reports

How You'll Work.

Team & Collaboration

Stakeholders across orgs; Cross-functional partners

Communication Scope

Voice of the Customer

Process & Methodology

Roadmap strategy, Roadmap definition

Full Job Description

This role is responsible for leading a Technical Product Management team to build customer experiences with major scope and strategic importance. It operates in contexts where the problem, opportunity, and strategy may not yet be defined. The role requires significant expertise and high judgment to distill diverse inputs from large customer segments and stakeholders, set a vision, and design the right long-term solution. The team delivers with independence and intentionality, with considerable impact on long-term strategy, market segments, and organizational priorities and goals. Key job responsibilities - Own the 5–7 year product roadmap, making high-stakes decisions with incomplete data and distinguishing reversible from irreversible choices - Advocate for bold bets that balance customer value with business risk - Align stakeholders across orgs and make smart trade-offs - Build deep expertise in customer segments through direct engagement with senior leaders - Lead research to find breakthrough opportunities; serve as Voice of the Customer across diverse personas and use cases - Shape platform strategy across multiple Builder teams; spot failure modes early - Hold teams to high standards on architecture, scalability, and long-term thinking - Know when to leverage AI to accelerate prototyping and validation - Recruit, develop, mentor, and coach PM talent; manage a diverse team of direct and skip-level reports - Scale the PM function through your team and cross-functional partners, modeling Leadership Principles through hiring and delivery Basic Qualifications: - 6+ years of team management experience - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product Preferred Qualifications: - Experience delivering consumer software products and services in a high growth environment - 10+ years of end to end product delivery experience Amazon is an equal opportunity employer and does not discriminate on the bas

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