Amazon. com Services LLC
Project/Program/Product Management--Technical, Product Management - Technical, customer service
Sr.Manager,ProductManagerTechnical
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“Sr. Manager, Product Manager Technical at Amazon. com Services LLC. Skills: Product strategy, Roadmap planning, Stakeholder alignment. Own 5-7 year product roadmap. Make high-stakes decisions”
What You'll Achieve.
Deliver customer experiences; Impact long-term strategy; Impact market segments; Impact organizational goals
Industry & Context.
High judgment; Incomplete data analysis; Distinguish choices
What They're Looking For.
Must Have
6+ years team management, Own/drive roadmap strategy, Feature delivery experience, Product tradeoffs experience
Nice to Have
Deliver consumer software products, High growth environment experience, 10+ years end to end product delivery
What You'll Do.
Own 5-7 year product roadmap
Make high-stakes decisions
Distinguish reversible choices
Advocate for bold bets
Align stakeholders across orgs
Make smart trade-offs
Build customer segment expertise
Lead research for breakthroughs
Serve as Voice of the Customer
Shape platform strategy
Spot failure modes early
Hold teams to high standards
Leverage AI for prototyping
Manage direct reports
Manage skip-level reports
How You'll Work.
Team & Collaboration
Stakeholders across orgs; Cross-functional partners
Communication Scope
Voice of the Customer
Process & Methodology
Roadmap strategy, Roadmap definition
Full Job Description
This role is responsible for leading a Technical Product Management team to build customer experiences with major scope and strategic importance. It operates in contexts where the problem, opportunity, and strategy may not yet be defined. The role requires significant expertise and high judgment to distill diverse inputs from large customer segments and stakeholders, set a vision, and design the right long-term solution. The team delivers with independence and intentionality, with considerable impact on long-term strategy, market segments, and organizational priorities and goals. Key job responsibilities - Own the 5–7 year product roadmap, making high-stakes decisions with incomplete data and distinguishing reversible from irreversible choices - Advocate for bold bets that balance customer value with business risk - Align stakeholders across orgs and make smart trade-offs - Build deep expertise in customer segments through direct engagement with senior leaders - Lead research to find breakthrough opportunities; serve as Voice of the Customer across diverse personas and use cases - Shape platform strategy across multiple Builder teams; spot failure modes early - Hold teams to high standards on architecture, scalability, and long-term thinking - Know when to leverage AI to accelerate prototyping and validation - Recruit, develop, mentor, and coach PM talent; manage a diverse team of direct and skip-level reports - Scale the PM function through your team and cross-functional partners, modeling Leadership Principles through hiring and delivery Basic Qualifications: - 6+ years of team management experience - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product Preferred Qualifications: - Experience delivering consumer software products and services in a high growth environment - 10+ years of end to end product delivery experience Amazon is an equal opportunity employer and does not discriminate on the bas
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