Amazon. com Services LLC
Technology
Sr.Manager,ProductManagementTechnical,DeviceTechnologies,OperationsInfrastructureServices
Neural analysis suggests this role is
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“Sr. Manager, Product Management Technical, Device Technologies, Operations Infrastructure Services at Amazon. com Services LLC. Skills: Product Management, Technical Product Management, Device Management, Automation. Lead a team. Develop a team”
What You'll Achieve.
Improve associate efficiency; Improve Amazon customer experience; Ensure consistent device state; Eliminate manual intervention at scale; Meet very high availability requirements; Drive adoption of device management services; Define cost-effective device roadmaps; Enable deep integration into device subsystems; Drive adoption of self-service capabilities; Eliminate manual workflows; Build trust through transparency; Build trust through intuitive experiences; Define requirements; Drive launches; Measure outcomes; Hold the bar high on quality; Hold the bar high on delivery; Meet 99.9%+ uptime; Ensure designs meet requirements; Drive team engagement; Ensure team operates effectively
Industry & Context.
Troubleshooting visibility; Technical feasibility tradeoffs; Root cause analysis
What They're Looking For.
Must Have
5+ years technical product management, 5+ years program management, 5+ years engineering experience, Define roadmap strategy, Prioritize team product deliverables, Customer-facing product development, Define product and services, Launch product and services, Optimize product and services, Manage competing priorities, Use metrics to drive decisions, Define system architectures, Explore technical feasibility tradeoffs, Present complex technical information, Manage results, Analyze results, Communicate results, Work cross functionally
Nice to Have
Deliver consumer software products, Deliver consumer services, High growth environment experience, MBA, User experience principles knowledge, User experience techniques knowledge, Linux operating system experience, Embedded systems experience, Consumer devices experience, Mobile apps experience, Analytical skills, Attention to detail, Effective communication abilities, Manage network troubleshooting, Troubleshoot network, Work with customers, Deliver exceptional service, Device management systems experience, MDM platforms experience, Manage large-scale fleets, Fulfillment technology experience, Logistics technology experience, Operations technology experience
What You'll Do.
Drive execution strategy
Own product direction
Ensure consistent device state
Build deployment pipelines
Eliminate manual intervention
Spearhead product strategy
Define product roadmap
Partner with stakeholders
Shape architecture choices
Prioritize investments
Improve associate efficiency
Improve customer experience
Influence order fulfillment
Collaborate with internal teams
Collaborate with partner organizations
Drive adoption of services
Integrate experimental solutions
Integrate production solutions
Define cost-effective roadmaps
Enable deep integration
Bring product instincts
Bring technical depth
Bring bias for automation
Bring operational excellence
Lead a cross-functional team
Coach a cross-functional team
Develop a cross-functional team
Manage career development
Build a culture of innovation
Build a culture of accountability
Develop multi-year strategy
Invest in people growth
Dive into technical details
Define multi-year roadmap
Drive adoption of capabilities
Eliminate manual workflows
Empower team to define requirements
Empower team to drive launches
Empower team to measure outcomes
Hold bar high on quality
Hold bar high on delivery
Foster ownership culture
Foster innovation culture
Foster learning culture
Provide regular feedback
Conduct performance reviews
Create development plans
Accelerate career growth
Cover Android fleet management
Cover Linux fleet management
Cover deployment systems
Cover device enablement services
Cover operational tooling
Establish north-star metrics
Drive continuous improvement
Evaluate build-vs-buy tradeoffs
Ensure designs meet requirements
Drive technical definition
Partner with external vendors
Define cost-effective devices
Enable deep subsystem integration
Own product accountability
Drive end-to-end initiatives
Champion organizational health
Drive team engagement
Manage resource allocation
Ensure team operates effectively
How You'll Work.
Team & Collaboration
Cross-functional leadership role; Partner organizations; Software Development stakeholders; Systems Engineering stakeholders; Business owners; Solution owners; Hardware vendors; Internal teams; Cross-functional team
Communication Scope
Present complex technical information; Written communication; Verbal communication
Process & Methodology
Roadmap strategy, Prioritizing deliverables, Product launches
Full Job Description
Amazon's scale creates unique problems in the management of compute and mobile devices for internal use. At our scale, manual tasks are unacceptable—automation is a hard requirement even when vendors don't provide the facilities to do so. As a Senior Manager of Technical Product Management, you will lead and develop a high-performing team while driving the product vision and execution strategy for the systems and services that keep Amazon's vast fleets of Android and Linux end-user devices running reliably, at scale, across our global fulfillment and logistics operations. Amazon's fulfillment organizations rely on Android and Linux based end-user devices as the backbone of core workflows that ship packages to customers every day. In this role, you will own the product direction for home-grown device management software systems and enabling services—ensuring consistent device state across large fleets, building robust deployment pipelines with safety mechanisms and troubleshooting visibility, and driving automation that eliminates manual intervention at scale. You will build, mentor, and grow a team that delivers on this vision with operational rigor and customer obsession. You will spearhead product strategy for business-critical services with very high availability requirements. You will define and own the roadmap for device management solutions, partnering closely with Business and solution owners for Amazon operations, Software Development and Systems Engineering stakeholders to shape architecture choices, prioritize investments, and deliver solutions that improve associate efficiency and Amazon customer experience. Your work—and the work of the team you lead—directly influences Amazon's ability to fulfill customer orders. When these systems are unavailable or degraded, the business impact is immediate and measurable. This is a highly cross-functional leadership role. You will collaborate with a broad range of internal teams and partner organizations to drive ado
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