Freshworks

Technology

Sr.Manager,PricingAnalytics

$203–251k San Mateo, California, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Sr. Manager, Pricing Analytics at Freshworks. Skills: Pricing analytics, Data analysis, Monetization strategy. Define pricing analytics framework. Evolve pricing analytics framework”

What You'll Achieve.

Improve pricing performance; Accelerate growth; Create business value

Industry & Context.

Technology
Problems you'll solve

Root-cause analysis

What They're Looking For.

Must Have

7+ years pricing analytics, 7+ years business intelligence, 7+ years strategic finance, 7+ years analytical role, Advanced SQL proficiency, Bachelor's degree in Finance, Bachelor's degree in Economics, Bachelor's degree in Mathematics, Bachelor's degree in Computer Science, Bachelor's degree in Statistics

Nice to Have

Experience supporting enterprise SaaS, MBA or advanced degree

What You'll Do.

Define pricing analytics framework

Evolve pricing analytics framework

Build scalable datasets

Integrate data across systems

Investigate data quality issues

Validate data integrity

Perform root-cause analysis

Develop executive dashboards

Deliver ad hoc analyses

Analyze customer behavior

Analyze market trends

Analyze competitive dynamics

Analyze win/loss data

Prioritize investments

Monitor pricing performance

Identify opportunities

Ensure consistent metric definitions

Align pricing analytics

Support data initiatives

Support cross-functional priorities

How You'll Work.

Team & Collaboration

Cross-functional teams; Distributed teams

Communication Scope

Executive presentations; Cross-functional audiences

Full Job Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. We're looking for a Senior Manager of Pricing Analytics to serve as a strategic thought partner within our Pricing team. In this role, you'll turn complex data into clear insights that help shape our monetization strategy. You'll be responsible for building the analytical foundation that supports pricing decisions — from defining the metrics that matter and developing scalable reporting infrastructure to delivering recommendations that influence how we price, package, and bring products to market. This is a highly visible, high-impact individual contributor role that sits at the intersection of strategy, analytics, and execution. You'll work closely with Product, Sales, Finance, and Operations to improve pricing performance, accelerate growth, and ensure we make data-driven decisions that create long-term customer and bus

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