ClickUp
People
Sr.Manager,PeopleEngagement
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“Sr. Manager, People Engagement at ClickUp. Skills: People operations, Global programs, AI automation, Employee experience. Own global onboarding process. Manage pre-hire queries”
What You'll Achieve.
Scale operations; Reduce manual work; Elevate employee experience
Industry & Context.
Identifying bottlenecks; Continuous improvement
What They're Looking For.
Must Have
5+ years HR/People Operations, 3+ years senior lead/manager, Workday hands-on experience, Global Right to Work standards, Build, deploy, govern AI agents, Manage company-wide programs, Vendor management skills, Lead offboarding/separation operations, Communicate with C-suite, Data-first approach, Customer-centric mindset, Strategic thinking, Cross-functional influence
Nice to Have
Deel experience a plus, Content management experience a plus, Governance for internal knowledge bases a plus, Governance for employee portals a plus
What You'll Do.
Own global onboarding process
Manage pre-hire queries
Manage former employee queries
Design White Glove onboarding
Own separation document generation
Define lifecycle KPIs
Partner with People Systems
Optimize employee support operations
Own employee knowledge ecosystem
Ensure policies discoverable
Ensure resources discoverable
Manage security training rollouts
Configure Workday Learning modules
Enforce completion requirements
Manage non-compliance escalations
Oversee professional development programs
Vendor manage learning content partners
Operationally own AwardCo
Own co-working space access
Own Performance Awards logistics
Own and govern AskPeople Pal
Manage AI lead health checks
Maintain AI documentation
Maintain AI improvement standards
How You'll Work.
Team & Collaboration
Cross-functional teams; HR; IT; Legal; Business teams
Communication Scope
Executive presentations
Process & Methodology
Program management
Full Job Description
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is seeking a Senior Manager, People Engagement who has deep experience building and scaling seamless, compliant global people operations programs, from first-day onboarding through off-boarding, content governance, learning programs, company-wide program management, and AI-powered automation. This individual brings a strong command of Workday HCM, Deel, and global Right to Work (RTW) compliance, paired with a forward-thinking approach to leveraging AI agents and emerging technologies to drive operational excellence across the full employee lifecycle. The ideal candidate understands that operational rigor and human-centered design go hand in hand. You have a proven track record of leading cross-functional teams to deliver programs that are both compliant and deeply thoughtful. You think in systems, lead with data, and are energized by the opportunity to use technology, including AI agents and automations, to scale operations, reduce manual work, and elevate the employee experience. If you're a strategic operator who thrives at the intersection of people, process, and innovation... this role is for you! THE ROLE: As the Senior Manager, People Engagement, reporting to the VP of People Technology & Programs, you will own and drive critical people operations functions spanning the full employee lifecycle. From architecting world-class onboarding and off-boarding experiences, to managing learning platforms and company programs, to building and governing AI agents that power operational scale, you will lead a dedicated team to ensure ClickUp's people operations are seamless, compliant, and continu
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