Amazon.com Services LLC
Corporate Operations, Fulfillment Center, no business category
Sr.Manager,Operations
“Sr. Manager, Operations at Amazon.com Services LLC. Skills: Operations management, Process improvement, Performance management. Drive creation of quality initiatives. Drive creation of process change initiatives”
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Master's degree or foreign equivalent in Engineering, Operations, Business, or a related field and 1 year of experience in the job offered, manufacturing, production, distribution environment, or related occupation, Bachelor's degree or foreign equivalent in Engineering, Operations, Business or a related field and 5 years of experience in the job offered, manufacturing, production, distribution environment, or related occupation, 1 year of experience with performance metrics, process improvement, or Lean techniques, 1 year of experience with the full lifecycle including interviewing, hiring, performance management, promotions, and termination
Nice to Have
All applicants must meet all the above listed requirements
What You'll Do.
Drive creation of quality initiatives
Drive creation of process change initiatives
Drive creation of Lean initiatives
Enable functional area to meet business plan
Enable FC to meet business plan
Be responsible for safety of Inbound operations
Be responsible for quality of Inbound operations
Be responsible for performance of Inbound operations
Be responsible for customer experience of Inbound operations
Be responsible for safety of Outbound operations
Be responsible for quality of Outbound operations
Be responsible for performance of Outbound operations
Be responsible for customer experience of Outbound operations
Set requirements for Operations Managers
Clarify requirements for Operations Managers
Set expectations for Operations Managers
Clarify expectations for Operations Managers
Set requirements for Area Managers
Clarify requirements for Area Managers
Set expectations for Area Managers
Clarify expectations for Area Managers
Measure performance of Operations Managers
Provide feedback to Operations Managers
Hold Ops Managers accountable for performance
Hold Ops Managers accountable for department performance
Leverage Operations Managers by sourcing ideas
Leverage Operations Managers by nurturing ideas
Roll ideas into creation of improvement plans
Take proactive steps to ensure best practices are
Work closely with support staff to build support
Work closely with support staff to secure resources
Work closely with support staff to secure resources
Provide needed support for other staff initiatives
Provide needed resources for other staff initiatives
How You'll Work.
Team & Collaboration
Cross-functional teams; Support staff collaboration; HR collaboration; Finance collaboration; Facilities collaboration; Safety collaboration; IT collaboration; Sr. Operations Managers collaboration
Process & Methodology
Process change initiatives, Improvement plans
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