Amazon.com Services LLC

Corporate Operations, Fulfillment Center, no business category

Sr.Manager,Operations

$169–183k Sacramento, California, United States FULL TIME
The Brief

“Sr. Manager, Operations at Amazon.com Services LLC. Skills: Operations management, Process improvement, Performance management. Drive creation of quality initiatives. Drive creation of process change initiatives”

Industry & Context.

Corporate Operations, Fulfillment Center, no business category
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

Master's degree or foreign equivalent in Engineering, Operations, Business, or a related field and 1 year of experience in the job offered, manufacturing, production, distribution environment, or related occupation, Bachelor's degree or foreign equivalent in Engineering, Operations, Business or a related field and 5 years of experience in the job offered, manufacturing, production, distribution environment, or related occupation, 1 year of experience with performance metrics, process improvement, or Lean techniques, 1 year of experience with the full lifecycle including interviewing, hiring, performance management, promotions, and termination

Nice to Have

All applicants must meet all the above listed requirements

What You'll Do.

Drive creation of quality initiatives

Drive creation of process change initiatives

Drive creation of Lean initiatives

Enable functional area to meet business plan

Enable FC to meet business plan

Be responsible for safety of Inbound operations

Be responsible for quality of Inbound operations

Be responsible for performance of Inbound operations

Be responsible for customer experience of Inbound operations

Be responsible for safety of Outbound operations

Be responsible for quality of Outbound operations

Be responsible for performance of Outbound operations

Be responsible for customer experience of Outbound operations

Set requirements for Operations Managers

Clarify requirements for Operations Managers

Set expectations for Operations Managers

Clarify expectations for Operations Managers

Set requirements for Area Managers

Clarify requirements for Area Managers

Set expectations for Area Managers

Clarify expectations for Area Managers

Measure performance of Operations Managers

Provide feedback to Operations Managers

Hold Ops Managers accountable for performance

Hold Ops Managers accountable for department performance

Leverage Operations Managers by sourcing ideas

Leverage Operations Managers by nurturing ideas

Roll ideas into creation of improvement plans

Take proactive steps to ensure best practices are

Work closely with support staff to build support

Work closely with support staff to secure resources

Work closely with support staff to secure resources

Provide needed support for other staff initiatives

Provide needed resources for other staff initiatives

How You'll Work.

Team & Collaboration

Cross-functional teams; Support staff collaboration; HR collaboration; Finance collaboration; Facilities collaboration; Safety collaboration; IT collaboration; Sr. Operations Managers collaboration

Process & Methodology

Process change initiatives, Improvement plans

Free ATS check

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