Kraft Heinz
Sr.Manager,LastMile
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“Sr. Manager, Last Mile at Kraft Heinz. Skills: Last Mile platform partnerships, business management, strategic execution. Own customer relationships. drive day-to-day engagement”
What You'll Achieve.
Sales growth across priority Last Mile platforms; eCommerce Market Share performance; Share of Search improvement; Delivery of the customer learning agenda; campaign execution; effective budget management; Clear alignment across shopper marketing, finance, sales, and broader cross-functional stakeholders; High-quality business reviews that lead to actionable decisions and stronger customer plans
Industry & Context.
translate complex cross-functional priorities into clear actions; Translate customer, channel, and performance trends into clear recommendations and actionable growth plans; synthesize complex business performance into clear insights and recommendations
Some travel is required for internal meetings and external partner visits.
What They're Looking For.
Must Have
eCommerce, sales, commercial strategy, platform / marketplace management, business acumen, comfort working with performance data, KPIs, strategic recommendations, manage budgets, retail media investments, promotional programs, external partnerships, manage complex customer relationships, drive results in a matrixed environment, synthesize complex business performance into clear insights and recommendations, influence across cross-functional teams without formal authority, communication and storytelling skills, simplify complex topics, translate business performance into clear internal narratives, manage multiple priorities, drive execution in a fast-moving commercial environment
Nice to Have
Experience working with Last Mile platforms, Instacart, DoorDash, partnering closely with Marketing, Sales, eCommerce stakeholders, leading customer business reviews, translating insights into growth plans, digital shelf, search-related performance metrics, Share of Search
What You'll Do.
Own customer relationships
drive day-to-day engagement
long-term strategic alignment
Lead campaign execution
retail media and promotional investment planning
and performance trends
actionable growth plans
Drive alignment across shopper marketing
Monitor business results
key performance indicators
Lead internal business reviews
synthesizing performance data
identifying opportunities and risks
Serve as internal subject matter expert
navigate platform dynamics
Shape and advance customer learning agenda
testing opportunities
ensuring learnings are captured
capability-building tools
strengthen organizational understanding
Influence cross-functional teams
Support platform and cross-platform strategies
strengthen Kraft Heinz’s Last Mile presence
How You'll Work.
Team & Collaboration
operate with significant cross-functional influence; Drive alignment across shopper marketing, finance, and sales teams; Influence cross-functional teams and stakeholders in a dotted-line structure; partnering closely with Marketing, Sales, and eCommerce stakeholders
Communication Scope
clear communication; communication and storytelling skills; simplify complex topics; translate business performance into clear internal narratives
Process & Methodology
campaign execution, budget management, performance tracking, strategic planning, manage multiple priorities, drive execution
Full Job Description
## _Job Description_ The Sr. Manager - Last Mile will lead business management and strategic execution across Kraft Heinz’s last mile platform partnerships. This role will drive performance, identify growth opportunities, and translate complex cross-functional priorities into clear actions across partners such as Instacart, DoorDash, GoPuff, and UberEats. The person in this role will operate with significant cross-functional influence, using data, customer insight, and clear communication to drive growth across Kraft Heinz’s broader eCommerce network. **Responsibilities:** * Own customer relationships across priority Last Mile partners, driving strong day-to-day engagement and long-term strategic alignment * Lead campaign execution, retail media and promotional investment planning, budget management, performance tracking, and strategic planning across priority platforms * Translate customer, channel, and performance trends into clear recommendations and actionable growth plans * Drive alignment across shopper marketing, finance, and sales teams on priorities, plans, performance, and opportunities * Monitor business results and key performance indicators across priority Last Mile retailers, while assessing implications for the broader eCommerce network * Lead internal business reviews by synthesizing performance data, identifying opportunities and risks, and recommending actions to improve results * Serve as the internal subject matter expert on Last Mile eCommerce, helping cross-functional stakeholders navigate platform dynamics, opportunities, and risks * Shape and advance the customer learning agenda by identifying insights, testing opportunities, and ensuring learnings are captured and applied * Build playbooks, best practices, and capability-building tools that strengthen organizational understanding and adoption of Last Mile eCommerce opportunities * Influence cross-functional teams and stakeholders in a dotted-line structure to drive execution, alignment, and
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