Amazon.com Services LLC
Human Resources, pxt
SrManager,HR,PeopleeXperienceandTechnology
Neural analysis suggests this role is
optimal for Manager candidates.
“Sr Manager, HR, People eXperience and Technology at Amazon.com Services LLC. Skills: Talent strategy, Organizational design, Change management, HR business partnership. Design organizational structures. Optimize for speed”
What You'll Achieve.
Enable business priorities; Enable Finance organization to scale; Maintain Amazon's unique culture; Improve team performance; Improve team engagement; Ensure minimal disruption to business operations; Improve collaboration; Improve communication; Improve collective impact; Build pipeline of future leaders; Drive adoption; Minimize resistance; Keep stakeholders informed; Keep stakeholders engaged; Build change capability; Attract top performers; Develop top performers; Retain top performers; Ensure critical roles have successors; Accelerate leadership readiness; Close skill gaps; Support business objectives; Demonstrate ROI of HR initiatives; Drive employee engagement; Drive employee retention; Improve work processes
Industry & Context.
Diagnose complex issues; Translate business challenges; Simplify people solutions; Problem solver; Scenario planning
What They're Looking For.
Must Have
Bachelor's degree or equivalent, 10+ years HR experience, Experience with global teams, Experience driving organizational change, Experience developing talent management plans, Experience analyzing HR data, Translate metrics into workforce strategies
Nice to Have
Master's degree preferred, Build cross-functional partnerships, Influence stakeholders without reporting relationship, Experience scaling organizations, Translate business strategy into HR processes, 7+ years executive presentation experience, 7+ years HR leadership experience
What You'll Do.
Design organizational structures
Optimize for customer obsession
Optimize for operational excellence
Diagnose organizational health
Identify capability gaps
Develop interventions
Improve team performance
Improve team engagement
Lead organizational design initiatives
Ensure minimal disruption
Create metrics dashboards
Deploy metrics dashboards
Provide actionable insights
Serve as trusted advisor
Provide coaching on leadership effectiveness
Provide coaching on team dynamics
Provide coaching on organizational challenges
Facilitate leadership team offsites
Facilitate strategy sessions
Facilitate working sessions
Accelerate decision-making
Assess leadership team effectiveness
Design interventions for collaboration
Design interventions for communication
Design interventions for collective impact
Develop direct reports
Build pipeline of future leaders
Lead enterprise-level change initiatives
Develop change strategies
Design communication plans
Execute communication plans
Keep stakeholders informed
Keep stakeholders engaged
Build change capability
Coach leaders on change management
Coach teams on change management
Measure change effectiveness
Adjust strategies based on data
Adjust strategies based on feedback
Build talent strategies
Attract top performers
Develop top performers
Retain top performers
Lead succession planning efforts
Ensure critical roles have successors
Design development programs
Implement development programs
Accelerate leadership readiness
Drive talent review processes
Identify high performers
Create targeted development plans
Serve as primary HR partner
Provide guidance on people matters
Translate business strategy into people strategy
Ensure HR initiatives support business objectives
Partner with Centers of Excellence
Deliver integrated HR solutions
Use data and analytics
Demonstrate ROI of HR initiatives
Drive employee engagement
Drive employee retention
Proactive interventions
Continuous improvement
Influence senior leaders
Build trusted relationships
Drive change initiatives
Persuade stakeholders
Make progress despite uncertainty
Navigate complex situations
Maintain effectiveness during change
Consider GenAI ethics
Measure GenAI effectiveness
Apply security measures with GenAI
Experiment with GenAI
Improve work processes with GenAI
Combine AI with human expertise
Maintain transparency with AI
Maintain accountability with AI
Evaluate when GenAI adds value
Validate GenAI outputs
Fact-check GenAI outputs
Make high-velocity decisions
Balance competing priorities
Make appropriate trade-offs
Exercise sound judgment
Resolve sensitive situations
Anticipate challenges
Develop proactive solutions
Create future scenarios
Prepare for business outcomes
Develop contingency plans
Apply creative thinking
How You'll Work.
Team & Collaboration
Partner with business leaders; Partner with VP of HR; Influence across stakeholder groups; Partner with Centers of Excellence; Cross-functional partnerships; Influence stakeholders
Communication Scope
Doc writing; Executive presentations; Compelling narratives
Process & Methodology
Organizational change initiatives, Talent management plans, Change management strategies, Succession planning efforts, Development programs
Full Job Description
PXT HR (HR4HR) is seeking a strategic and solution-focused Human Resources Leader to power the trajectory of our business by ensuring we have the right talent mix, senior leadership, and capabilities to innovate and deliver exceptional customer experiences. This role will directly partner with VP of HR Enablement & Experience as we shape the future of comprehensive PXT service delivery model. In this Sr. Mgr role, you will be the strategic link between PXT and our business leaders, driving forward-thinking talent strategies (Strategic Workforce Planning, Org Design transformation, site strategies, re-imagining talent needs, etc.) that align with and enable our business priorities around the globe. The role requires a strategic thinker who can translate complex business challenges into simplified people solutions, influence across multiple stakeholder groups, and implement talent strategies that enable the Finance organization to scale effectively while maintaining Amazon's unique culture. Your strong business acumen will be crucial in translating organizational goals into actionable HR strategies and initiatives. You'll serve as a trusted advisor, providing executive coaching and influencing decision-making at all levels of the organization. The ideal candidate will have a proven track record of leading a team and partnering with business leaders to drive strategic initiatives. You should possess excellent communication skills (including doc writing), the ability to diagnose complex issues, and the capability to influence long-term solutions and outcomes. Your expertise in change management, coupled with your ability to thrive in a fast-paced, ambiguous environment, will be crucial in this role. If you are a strategic thinker with a passion for working in a fast paced and growing environment with customers that are leading industry innovations and have a drive to excel in a dynamic, global setting, we want to hear from you. Your role will be instrumental in fosterin
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