Agero
Automotive
Sr.Manager,GovernanceRiskandCompliance
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“Sr. Manager, Governance Risk and Compliance at Agero. Skills: Governance Risk and Compliance, Cybersecurity policy, Risk governance, Contractual compliance. Oversee audit lifecycle. Manage external security certifications”
What You'll Achieve.
Maintain rigorous security posture; Ensure security and privacy controls scale
Industry & Context.
Root-cause analyses; Design remediation strategies
May be required to travel for initial onboarding, Periodic availability outside standard working hours, Must be currently authorized to work in the United States on a full-time basis, Not eligible for employer visa sponsorship
What They're Looking For.
Must Have
Experience with cybersecurity policies, Experience with risk governance frameworks, Experience with contractual compliance standards, Experience with audit lifecycle, Experience with external security certifications, Experience with client trust assessments, Experience with third-party vendor risk management, Experience with automated compliance tooling, Experience with generative AI applications, Experience with security and privacy controls, Experience with PCI-DSS, Experience with ISO 27001, Experience with SOC2 Type II, Experience with TISAX, Experience with drafting client contracts, Experience with reviewing client contracts, Experience with negotiating client contracts, Experience with drafting vendor contracts, Experience with reviewing vendor contracts, Experience with negotiating vendor contracts, Experience with designing cyber strategies, Experience with designing documentation, Experience with designing procedures, Experience with root-cause analyses, Experience with remediation strategies, Experience with strategic diplomacy, Experience with driving security initiatives
Nice to Have
Experience with GRC operations modernization
What You'll Do.
Oversee audit lifecycle
Manage external security certifications
Manage client trust assessments
Partner to engineer security exhibits
Manage third-party vendor risk
Drive GRC operations modernization
Ensure security controls scale
Direct preparation of technical evidence
Execute compliance frameworks
Maintain compliance frameworks
Validate compliance frameworks scope
Draft security exhibits
Review security exhibits
Negotiate security exhibits
Design cyber strategies
Conduct root-cause analyses
Design remediation strategies
How You'll Work.
Team & Collaboration
Partner with Security, Engineering, and Legal; Collaborate with Privacy Owners; Partner with Engineering and Product Leadership; Partner with Strategic Procurement Team; Align cross-functional goals
Communication Scope
Present complex technical evidence
Process & Methodology
Drive complex security initiatives
Full Job Description
About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.agero.com/. Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. Role Description and Mission: The Senior Manager, Governance, Risk, and Compliance (GRC) is a strategic leadership position accountable for the architectural integrity of the organization's cybersecurity policies, risk governance frameworks, and contractual compliance standards. Reporting directly to the Chief Information Security Officer (CISO), this role oversees the end-to-end audit lifecycle, external security certifications, and client trust assessments across the enterprise B2B2C platform. The Senior Manager partner
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