Sr.Manager,DesignProgramManagement,DevicesandServicesDesignTeam

The Devices & Services Experience Design (DxD) team leads user experience and industrial design innovation across Amazon's device portfolio, including Echo, Fire TV, Fire Tablets, Alexa.com, and related mobile apps. Our team works at the intersection of design, product and engineering, creating meaningful hardware and software experiences that enhance customer lives. We believe in storytelling and thinking holistically to craft the "why" behind everything we ship. DxD is seeking a Sr. Manager of Design Program Management to lead and scale the Design Program Management function across our design organization. This role will own the strategy, operations, and team leadership for a team of Design Program Managers responsible for the scoping, planning, and delivery of design programs for multiple product portfolios. You will define how the function operates — setting the standards, mechanisms, and operating model that enable design teams to deliver customer experiences with quality and velocity. In this role, you will partner closely with Design, Product, and Engineering leadership to ensure design programs are strategically aligned, well-resourced, and delivering measurable impact. You will be responsible for building and developing a high-performing team, driving cross-organizational program excellence, and serving as a key member of the DxD leadership team shaping the future of how design operates within Devices & Services. The ideal candidate brings deep expertise in design program management and design operations, a track record of building and scaling teams, and the ability to influence senior leaders across a matrixed organization. You are equally comfortable setting long-term strategy and rolling up your sleeves to solve immediate operational challenges. You think in systems — building scalable frameworks rather than solving one-off problems — and you bring a strong customer lens to every decision. Key job responsibilities • Define and own the design program mana