ARB Interactive
Marketing
Sr.Manager,Community&Reputation
Neural analysis suggests this role is
optimal for Manager candidates.
“Sr. Manager, Community & Reputation at ARB Interactive. Skills: Community building, Reputation management, Player engagement, Brand defense. Own community presence on Discord. Own community presence on Reddit”
What You'll Achieve.
Turn engaged players into audience; Compounding trust over time; Surface what's working; Surface what isn't working; Drive players into tournaments; Drive players into events; Drive players into product moments
Industry & Context.
Troubleshooting; Root cause analysis
What They're Looking For.
Must Have
5+ years community experience, 5+ years reputation experience, 1+ role consumer brand experience, Track record building community on Discord, Track record building community on Reddit, Genuine reputation strategy experience
Nice to Have
Experience in social casino, Experience in iGaming, Experience in sports betting, Experience in regulated consumer categories, Background moderating Discord at scale, Background growing Discord at scale, Background moderating Reddit at scale, Background growing Reddit at scale, Familiarity with community tooling, Familiarity with review tooling, Existing presence in gaming communities, Existing presence in motorsports communities, Existing presence in sports fandom communities, Credibility in gaming communities, Credibility in motorsports communities, Credibility in sports fandom communities
What You'll Do.
Own community presence on Discord
Own community presence on Reddit
Daily engagement on Discord
Daily engagement on Reddit
Grow community footprint
Develop engagement playbook
Pull community into ecosystem
Connect players to tournaments
Connect players to events
Connect players to activations
Connect players to product moments
Own reputation strategy
Design reputation system
Develop response playbooks
Keep response playbooks current
Operate within playbook
Partner on public statements
Surface player sentiment
Surface product feedback
Identify engaged players
Cultivate engaged players
Partner on cross-channel moments
Partner with Influencer team
Build reporting cadence
Report reputation health
Report community engagement
Report community growth
Report player-insight pipeline
Make reporting visible
Tie reporting to business impact
How You'll Work.
Team & Collaboration
Earned and Owned Media team; Marketing organization; Marketing leadership; Product teams; Leadership teams; Social Media Manager; Influencer team
Communication Scope
Written voice; Public statements
Full Job Description
We are ARB Interactive, the team behind Modo Casino, one of the top Social+ platforms in the US. Founded in 2022, we've grown to nearly 200 team members and were named one of LinkedIn's 2025 Top 50 Startups in the United States. We move fast, think big, and love bold ideas that push boundaries (and buttons). From new rewards to fresh game mechanics, every challenge is a chance to innovate and have fun doing it. Our culture is collaborative, curious, and full of laughter because great ideas grow best between coffee, code, and a few epic high-fives. THE ROLE We're hiring a Sr. Manager, Community & Reputation to own how Modo shows up in the places where our players actually talk about us: Discord, Reddit, Trustpilot, the iOS and Google Play stores, and the wider web. You'll report directly to the Director of Growth Marketing and partner closely with our Earned and Owned Media team, where the day-to-day overlap with social lives. This role has two halves and both are real. The first half is community: building and moderating Modo's owned communities on Discord and Reddit, pulling players deeper into the Modo ecosystem, and turning the most engaged ones into the audience for tournaments, partnership activations, and product moments. The second half is reputation: owning the strategy and execution of how Modo shows up on reputation and distribution platforms (e.g., Trustpilot, app stores). Not just response. The full system of how reviews get earned, surfaced, and compounded over time. The third thing, which is the natural output of the first two, is intelligence: you'll be the early-warning system surfacing what players are saying, what's working, and what isn't, back to Marketing, Product, and leadership. We're looking for a senior operator who can own both halves of this role end to end. Set the strategy, write the playbooks, and execute the day-to-day across community and reputation, with a strong instinct for when to lean on the rest of the marketing organization to
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