Micron Technology

Semiconductor

SrManager,AIPlatformsServiceManagement

$175–250k ~AI est. Boise, Idaho, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Sr Manager, AI Platforms Service Management at Micron Technology. Skills: AI Platforms, Service Management, FinOps. Own end-to-end lifecycle for AI platform portfolio. Maintain forward-looking roadmap”

What You'll Achieve.

Accelerate AI strategies; Make service experience effortless; Optimize value per dollar

Industry & Context.

Semiconductor
Problems you'll solve

Root cause analysis; Recurring-problem elimination

Eligibility Requirements

24x7 enterprise coverage

What They're Looking For.

Must Have

Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, Business, or a related field, Experience supporting IT services for semiconductor manufacturing, industrial, or other 24x7 / regulated environments, Track record of building or operating an enterprise AI service catalog or AI cost-and-consumption program

Nice to Have

Industry credentials such as ITIL 4, FinOps Certified Practitioner, PMP, or relevant cloud / AI platform certifications, MBA or advanced technical degree

What You'll Do.

Own end-to-end lifecycle for AI platform portfolio

Maintain forward-looking roadmap

Run structured evaluations and proof-of-value pilots

Convert pilot outcomes into productized offerings

Lead enterprise-ready onboarding and configuration

Operate platforms to defined SLOs

Instrument observability for usage

Drive model selection and routing

Optimize prompt and agent

Manage capacity planning

Manage eval-gated releases

Own AI platform unit economics

Translate spend into showback and chargeback

Forecast demand by use case

Set budget guardrails and quotas

Tie AI spend to business outcomes

Define and operate service management framework

Lead incident response

Drive continuous improvement

Maintain clear service catalog

Launch AI capabilities as products

Run enablement program

Track and report adoption metrics

Embed Responsible AI controls

Partner with Security

Serve as senior service-side relationship owner for AI

Drive roadmap influence with vendors

Negotiate and optimize commercial terms

and develop a high-performing team

Develop an inclusive culture

Act as senior service voice for AI platforms

Translate complexity into clear business outcomes

How You'll Work.

Team & Collaboration

Cross-functional teams; Executive team members

Communication Scope

Executive readouts; Value stories

Process & Methodology

Roadmap planning

Full Job Description

**Our vision is to transform how the world uses information to enrich life for _all_. ** Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As the Senior Manager of AI Platforms Service Management for Micron's EnableAI initiative, you will own the end-to-end service lifecycle for Micron's enterprise AI platforms — including Microsoft 365 Copilot, GitHub Copilot, Anthropic Claude, Azure OpenAI, UiPath, and emerging agentic platforms. Positioned within Enterprise Infrastructure & Security, you are the accountable service owner who turns new AI capabilities into reliable, cost-disciplined, and broadly adopted enterprise services. You will lead a group of platform service engineers and adoption specialists who run AI platforms as products — from evaluation and onboarding through deployment, optimization, cost management, incident response, and continuous improvement. By treating AI platforms as managed services with clear value stories, transparent unit economics, and a strong adoption motion, you will accelerate Micron's AI strategies while making the service experience effortless for our global workforce. **Responsibilities:** * **Platform Strategy & Lifecycle Ownership:** Own the end-to-end lifecycle for Micron's AI platform portfolio (e.g., Microsoft 365 Copilot, GitHub Copilot, Anthropic, Azure OpenAI, UiPath, agentic platforms) — evaluation, onboarding, deployment, steady-state operations, and retirement. Maintain a forward-looking roadmap that anticipates new entrants, model releases, and capability shifts; run structured evaluations and proof-of-value pilots with clear scoring on capability, security, total cost of ownership, and business fit. Convert pilot outcomes into productized offerings in a governed AI service catalog, with reusable reference patterns business teams can plug into quickly.

Free ATS check

Applying for this Sr Manager, AI Platforms Service Management role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Micron Technology?

Real rants from real employees. Read before you apply.

Read Company Rants →