Company
Technology
SrIntegrationOpsAnalyst
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr Integration Ops Analyst. Skills: Integration Operations, Azure Integration Services, Production Support. Monitor integration platforms. Resolve integration incidents”
What You'll Achieve.
Minimize downtime; Minimize impact on business operations; Enhance efficiency; Enhance reliability; Ensure application performance; Meet SLAs
Industry & Context.
Problem-solving skills; Troubleshoot platform issues; Troubleshoot product bugs
On-call/weekend support rotation
What They're Looking For.
Must Have
Bachelor's degree in Computer Science, 5+ years of experience in Integration operations, 3+ years of experience with Microsoft’s Azure Integration Services, Experience integrating with ERP systems, Incident and Change Management experience
Nice to Have
Experience with Splunk, Experience with CI/CD tools, Understanding Cloud Concepts, Experience with DB SQL queries, Experience working with Postman, Knowledge of Project and Test Management tools
What You'll Do.
Monitor integration platforms
Resolve integration incidents
Diagnose integration issues
Resolve integration issues
Provide technical support
Implement minor enhancements
Provide hyper care support
Identify process improvements
Implement process improvements
Create Ops Monitoring Dashboards
Manage Ops Monitoring Dashboards
Ensure application performance
Perform application upgrades
Troubleshoot platform issues
Troubleshoot product bugs
Provide support to junior resources
How You'll Work.
Team & Collaboration
Cross-functional teams; Product vendors
Communication Scope
Interpersonal skills
Process & Methodology
Change Management
Full Job Description
# # **Sr. Integration Ops Analyst** The Integration Operations Analyst is responsible for managing and supporting the integration of various systems and applications within the organization. The analyst will work closely with cross-functional teams to identify integration needs, troubleshoot issues, and optimize processes to ensure seamless data flow between systems. **Key Responsibilities:** * Responsible to monitor integration platforms and applications in all environments plus incident resolution with in SLAs. * Identify, diagnose, and resolve integration-related issues in a timely manner to minimize downtime and impact on business operations. * Provide technical support to end-users and stakeholders regarding integration processes and related systems. * Implement bug fixes and minor enhancements for existing integrations, also provide UAT testing and hyper care support. * Create and update documentation for integration processes, configurations, and troubleshooting procedures. * Identify opportunities for improving integration processes and implement best practices to enhance efficiency and reliability. * Create and Manage Ops Monitoring Dashboards and KPIs to ensure application performance and SLAs are met. * Perform Application upgrades and Manage SSL Certs etc. * work with product vendors to troubleshoot platform issues and/or any product bugs. * Provide training and support to junior resources as applicable. * Flexible on-call/weekend support rotation as applicable. **Qualifications:** * Bachelor's degree in Computer Science, Information Technology, or a related field. * 5+ years of experience in Integration operations and Production support. * 3+ years of experience with Microsoft’s Azure Integration Services, * Expertise in Logic Apps, Service Bus, Event Grid, Function Apps and API Management * Knowledge of Azure Functions and their role in integration scenarios * Strong Knowledge on C# .Net for serverless Architecture. Additionally, liquid template and XS
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