Intuitive
Healthcare
SrHumanFactorsEngineer
Neural analysis suggests this role is
optimal for mid candidates.
“Sr Human Factors Engineer at Intuitive. Skills: Human Factors Engineering, User Research, Usability Testing, Risk Analysis, User-Centered Design. Conduct user-centered design research. Analyze and characterize use-related risks”
What You'll Achieve.
Ensure that those products are feasible, viable and desirable; Improve products and services; Mitigate use errors; Improve usability; Advocate strongly and consistently for the clinical caregiver experience for safety and usability
Industry & Context.
Solve complex usability issues
Ability to travel internationally, as well as domestically (up to 25%), Proof of vaccination against certain diseases including COVID-19 may be required, Subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status
What They're Looking For.
Must Have
BS in Human Factors Engineering, Cognitive Psychology, Computer Science with human-computer interface (HCI) emphasis, Human Centered Design, or related field, Minimum of 8 years of related experience with a bachelor’s degree (in engineering); or 6 years and a Master’s or a relevant PhD with 3 years’ or equivalent experience with human factorsiomedical devices, Ability to conduct user research studies in diverse populations demonstrated by a portfolio of designing and executing research studies (ideally in Health Care), Ability to conduct traditional and rapid cycle evaluation of products (e.g. prototype testing, usability and user experience testing, and feasibility testing) within and beyond the lab (experimentally evaluating services, products, or tools in the field), Ability to analyze and synthesize large quantities of qualitative and quantitative data using QDA software and statistical software (e.g. NVivo, atlas. ti, SPSS/SAS/Stata/R), Excellent verbal communication and presentation skills working within a highly statured communication environment using multiple communication channels (email, text, video conference, instant messaging platforms), Demonstrated ability to collaborate with and across various groups and levels of management within the organization, including other engineering groups, marketing, clinical engineering, and regulatory to solve complex usability issues involving detailed risk analysis, Ability to change elevations quickly as well as an appetite for fuzzy front-end development
Nice to Have
MS strongly preferred, Experience in medical device or similar highly regulated industry is of significant value
What You'll Do.
Conduct user-centered design research
Analyze and characterize use-related risks
Conduct usability testing of products prior to launch
Evaluate product designs with end-user test participants
Conduct qualitative research to gain a deep understanding of users
Analyze and characterize usability
Conduct concept evaluations to realize the impact of design concepts on user workflow
Translate user needs into usability
Develop new tools to measure UX and inform design
collect and synthesize detailed insights on how users interact with Intuitive products
Support project-based and advanced longitudinal-research regarding cognitiveehavioral and ergonomic human factors topics
Perform all aspects of research studies including study design
instrument development
data collection (both desktop and in the field) and management
quantitative and qualitative data analysis
reporting and dissemination
and communication with partners
Create actionable insights for improving products and services based on results of internally and externally driven research
Analyze and characterize usability considerations
social and organizational aspects of human factors that influence performance while interacting with Intuitive products
Draft usability requirements
Contribute to workflow and user interface designs and negotiate design recommendations to mitigate use errors and improve usability
Develop usability requirements driving user interface design
training and labeling
Assist creation and revision of user-interface requirements documents
Lead the efforts required to create and update usability risk analyses for Intuitive Surgical products
Represent the Human Factors function on core teams for large projects
Coordinate human factors efforts across projects involving several sub-systems
Manage usability-engineering activities within development projects and provide schedules and status to technical product managers and engineering project managers
Mentor junior human factors engineers (e.g. interns and team colleagues)
and others in organization in usability engineering methods and best practices
as well as Intuitive product development processes
How You'll Work.
Team & Collaboration
Works closely with fellow UX team interaction designers, visual designers and industrial designers; Collaborates with clinical engineers, system and software engineers, technical product managers, among other important functional teams; Represent the Human Factors function on core teams for large projects; Coordinate human factors efforts across projects involving several sub-systems; Demonstrated ability to collaborate with and across various groups and levels of management within the organization, including other engineering groups, marketing, clinical engineering, and regulatory
Communication Scope
Excellent verbal communication and presentation skills; Multiple communication channels (email, text, video conference, instant messaging platforms)
Process & Methodology
Manage usability-engineering activities within development projects, Provide schedules and status to technical product managers and engineering project managers
Full Job Description
It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care , our technologies—like the da Vinci surgical system and Ion —have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare , you’ll find your purpose here. Primary Function of the Position As part of the Intuitive UX Group (User Experience), the Sr. Human Factors Engineer works closely with fellow UX team interaction designers, visual designers and industrial designers. Within the project team, the Sr. Human Factors Engineer collaborates with clinical engineers, system and software engineers, technical product managers, among other important functional teams. The Sr. Human Factors Engineer is a key contributor to inform and guide development of new products, and ensure that those products are feasible, viable and desirable. As member of new and sustaining product-development project teams, the Sr Human Factors Engineer leads as a key stakeholder within a creative and structured process to conduct user-centered design research, analyze and characterize use-related risks, and conduct usability testing of products prior to launch. They have primary responsibility for evaluating product designs with end-user test participants, and to conduct qualitative research to gai
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