Comcast
media and technology
SrHRSpecialist,AccommodationsandLeaveManagement
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“Sr HR Specialist, Accommodations and Leave Management at Comcast. Skills: Accommodations, Leave Management, HR Service Delivery. Ensure compliance with regulations and policies. Draft and manage leave-related legal correspondence”
What You'll Achieve.
Ensuring appropriate resolution of escalated issues; Timely communication to customers, clients, and business partners in alignment with Service Level Agreements (SLAs); Actively identifies opportunities to enhance workflows and improve process efficiency; Deliver effective, compliant outcomes in complex, high-volume environments; Effectively manage a high-volume caseload in a fast-paced environment; Ensuring all interactions and processes are handled in alignment with established Service Level Agreements (SLAs)
Industry & Context.
Demonstrates proven critical thinking and solution-driven decision-making; Demonstrates objective critical thinking and eagerness to identify the root cause of favorable and unfavorable trends and provides meaningful solutions
Must be able to work nights and weekends, variable schedule(s) as necessary
What They're Looking For.
Must Have
5-7 Years Relevant Work Experience, Bachelor's Degree: Human Resources Management
Nice to Have
Certified Professional (CP) - Society of Human Resource Management
What You'll Do.
Ensure compliance with regulations and policies
Draft and manage leave-related legal correspondence
Manage leave assignments
and manage leave accommodations
Collaborate with internal and external teams
Exercise independent judgment and discretion
Stay up to date on benefits laws and regulations
consistent and punctual attendance
How You'll Work.
Team & Collaboration
Cultivates and maintains collaborative relationships with HR Business Partners, Compliance, Sedgwick, vendors, and other key stakeholders; Partnering collaboratively with teams, clients, vendors, and Centers of Excellence; Collaborates with internal and external teams on escalated and/or complex matters
Communication Scope
Effectively articulates sensitive leave-related information across multiple communication channels
Process & Methodology
Responsible for projects and ongoing initiatives that support disability/leave processes
Full Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** Responsible for contributing to the mission and vision of the Company by serving as an elevated point of contact within Human Resources Service Delivery and for external business partners. Provides a high degree of consultative support and subject matter expertise across specialized workstreams and overall team operations, ensuring appropriate resolution of escalated issues and timely communication to customers, clients, and business partners in alignment with Service Level Agreements (SLAs). Possesses in-depth experience, knowledge, and skills within the discipline, independently determining work priorities and serving as a resource for colleagues with less experience. Possesses in-depth knowledge of FMLA (Family and Medical Leave Act), Short- and Long-Term Disability, and ADAAA (Americans with Disabilities Act Amendments Act). Cultivates and maintains collaborative relationships with HR Business Partners, Compliance, Sedgwick, vendors, and other key stakeholders to support the day-to-day administration of Comcast’s Disability and Leave of Absence programs. Actively identifies opportunities to enhance workflows and improve process efficiency. Demonstrates proven critical thinking and solution-driven decision-making, partnering collaboratively with teams, clients, vend
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