Comcast
Media and Technology
Sr.HRManager,AttendanceManagement
Neural analysis suggests this role is
optimal for Manager candidates.
“Sr. HR Manager, Attendance Management at Comcast. Skills: Attendance Management, HR Service Delivery, Process modernization. Provide strategic and operational leadership for Attendance Management. Ensure accurate, compliant, and equitable delivery of services”
What You'll Achieve.
Enable consistent, accurate, and equitable employee experience; Support business outcomes; Drive efficiency, quality, and scalability; Mitigate risk; Continuously improve service delivery
Industry & Context.
Identify process gaps; Streamline workflows
Variable schedules, Nights and weekends
What They're Looking For.
Must Have
7-10 Years experience, Bachelor's Degree: Human Resources Management, Located within commuting distance of Philadelphia
Nice to Have
Coursework and experience combination, Extensive related professional experience
What You'll Do.
Provide strategic and operational leadership for Attendance Management
and equitable delivery of services
Lead workforce and workload management
Achieve service level
Adapt to changing business needs
Serve as subject matter expert and escalation point
Partner with Employee Relations
Drive operational excellence through data integrity
Monitor performance and conduct trend analysis
and engage people leaders and teams
Foster a culture of inclusion
and optimize automation solutions
and self-service experiences
Lead business disruption readiness and response
Coordinate outage response and escalation protocols
Act as senior point of contact for new
Scope and onboard new populations
Contribute to HR strategies
Execute scalable policies
Innovate service delivery
Exercise independent judgment and discretion
Be available for variable schedules
Understand Operating guidelines
Own the customer experience
Think and act in ways that put customers
Give seamless digital options
Make customers promoters
Be enthusiastic learners
Make big things happen by working together
Be an active part of the Net Promoter
Drive results and growth
Support a culture of inclusion
Do what's right for each other
How You'll Work.
Team & Collaboration
HR Service Delivery leadership; HR Centers of Excellence; Employee Relations; Cross-functional partners; HR Technology; IT; Vendors
Full Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** The HR Service Delivery team is seeking a collaborative, innovative, and results-driven Senior Manager, Human Resources to lead the Attendance Management team. This role provides strategic and operational leadership for the delivery of attendance, time, and leave-related services that enable a consistent, accurate, and equitable employee experience while supporting business outcomes. The Senior Manager is a key driver of automation and process modernization, business continuity readiness, and scalable policy execution, ensuring Attendance Management services evolve to meet changing business needs and client demands. The role partners closely with HR Service Delivery leadership, HR Centers of Excellence, Employee Relations, and cross-functional partners to mitigate risk and continuously improve service delivery. The ideal candidate is a strategic people leader with a strong operational mindset and a passion for inclusive leadership, who fosters team cohesion, develops talent, and leverages data-driven insights to identify process gaps, streamline workflows, and drive efficiency, quality, and scalability. This role requires the ability to balance a positive, consistent employee experience with critical business, compliance, and operational needs in a fast-paced environme
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