The Trade Desk
Technology
Sr.HRGeneralist
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. HR Generalist at The Trade Desk. Skills: HR operations, People Solutions, Employee lifecycle, Process improvement. Resolve employee inquiries. Resolve manager inquiries”
What You'll Achieve.
Complex cases resolved; Workday workflows run efficiently; ServiceNow workflows run efficiently; Process improvements implemented; Process improvements documented; KPIs improve; Data quality improves; Cycle times improve
Industry & Context.
Troubleshoot complex issues; Root cause analysis
High degree of confidentiality
What They're Looking For.
Must Have
4+ years HR operations experience, 4+ years People Solutions experience, 4+ years HR shared services experience, Expert-level Workday experience, ServiceNow experience
Nice to Have
Experience with similar ticketing systems
What You'll Do.
Resolve employee inquiries
Resolve manager inquiries
Troubleshoot systems issues
Escalate for remediation
Support process design
Contribute to ServiceNow enhancement
Ensure consistent adoption
Participate in working groups
Address lifecycle issues
Identify operational gaps
Recommend improvements
Support capability building
Apply cross-functional knowledge
Operate with confidentiality
Maintain knowledge of laws
Support administrative tasks
How You'll Work.
Team & Collaboration
Cross-functional working groups; HRIS; Payroll; Legal; IT; TA; People Partners
Process & Methodology
Project ownership, Drive tasks to completion
Full Job Description
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more. Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly. The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you. What we do: The People Solutions team connects the dots and delivers solutions by focusing on process, efficiency, and the people experience. We operationalize the moments that matter most to TTD’ers while delivering a best-in-class employee experience globally. We navigate complex issues in a dynamic environment as trusted advisors and partners. In our lifecycle aligned model, People Solutions supports the full employee journey, from onboarding, to internal movement, to offboarding, ensuring consistency, clarity, operational rigor, and scalable global practice. We are proud of the culture we have built. We value inclusivity, collaboration, continuous improvement, and the meaningful experiences that each individual brings to The Trade Desk. What you’ll do: The People Solutions Senior Generalist is an experienced HR professional who handles standard and complex casework, supports process optimization, and contributes to global improvements across the People Solutions function. You may
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