Amazon.com Services LLC
Human Resources, pxt
Sr.HRBusinessPartner,PXT
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“Sr. HR Business Partner, PXT at Amazon.com Services LLC. Skills: HR Business Partnering, Talent Management, Employee Relations, Organizational Development. Lead diverse team of HR professionals. Coach HR professionals”
Industry & Context.
Root cause analysis; Data-driven decision making
What They're Looking For.
Must Have
5+ years human resource generalist experience, 5+ years operations experience, 5+ years customer service experience, 5+ years retail experience, 5+ years distribution experience, 5+ years shipping experience, 5+ years logistics experience, 5+ years healthcare experience, 5+ years hospitality experience, 5+ years manufacturing experience, Experience supporting employee-focused processes, Experience leading employee-focused processes, Bachelor's degree, Experience using data to drive decisions, Experience using high-judgement to drive decisions
Nice to Have
Master's degree, MBA, Experience supporting large employee populations, Knowledge of employment law, Knowledge of employee relations, Knowledge of HR compliance requirements, Experience resolving sensitive employee relations issues, Experience partnering with senior leaders, Experience coaching senior leaders, Experience guiding senior leaders, Experience building HR teams, Experience developing HR teams, Experience retaining HR teams, Experience improving team productivity, Experience improving team engagement, Experience leveraging AI-powered tools, Experience improving processes with AI, Experience improving service delivery with AI, Experience driving technology adoption
What You'll Do.
Lead diverse team of HR professionals
Coach HR professionals
Elevate HR professionals
Proactively identify organizational risks
Mitigate organizational risks
Deliver exceptional service
Drive culture of risk identification
Drive culture of risk mitigation
Establish early warning systems
Leverage data insights
Build partnerships across functions
Guide team in developing judgment
Spot emerging people-related risks
Shape strategic vision for employee experience
Shape strategic vision for organizational health
Challenge status quo thinking
Drive innovation in HR practices
Ensure sustainable execution
Enable team to address systemic issues
Enable team to address systemic opportunities
Partner with business leadership
Develop integrated talent strategies
Execute integrated talent strategies
Coach leaders on talent development
Build succession pipeline
Anticipate future talent needs
Anticipate evolving workforce dynamics
Future-proof operations
Lead team in effective use of analytics
Lead team in effective use of AI tools
Uncover hidden patterns
Predict emerging risks
Drive data-informed decision making
Translate complex insights
Influence senior stakeholders
Drive organizational change
Set clear goals for culture transformation
Design comprehensive strategies
Implement comprehensive strategies
Strengthen organizational health
Strengthen talent capabilities
Strengthen leadership effectiveness
Champion initiatives for diversity
Champion initiatives for equity
Champion initiatives for inclusion
Drive strategic adoption of HR technology
Enable efficiency in service delivery
Enable excellence in service delivery
Guide team to leverage automation
Preserve high-touch support
Provide expertise in employee relations
Coach leaders through performance matters
Coach leaders through development matters
Drive HR functional excellence
Develop forward-looking strategies
Identify opportunities
Maintain human connections
Support critical HR processes
Support investigations
Support talent management
Enhance service delivery
Enhance decision-making
Enable people leadership
Address root causes of systemic issues
Create workplace culture
Maintain workplace culture
Ensure employees feel valued
Ensure employees feel supported
Ensure employees feel empowered
How You'll Work.
Team & Collaboration
Partner with local leadership; Align with centralized support; Collaborate with leaders; Partner with business leadership; Partner with senior stakeholders
Full Job Description
In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The Senior HR Business Partner (Sr. HRBP) is a key strategic partner on the NACF PXT team, bringing expertise in leadership development, employee experience, culture, and change management. This role balances tactical excellence with strategic insight, leveraging both technology and human judgment to align local leadership, centralized support, and systems in delivering high-quality employee experiences. The Sr. HRBP contributes to excellence in PXT service delivery through leadership and strategic insight. They support team development and process optimization while upholding high standards and risk management practices. Leveraging data and experience, they inform business decisions and help implement scalable solutions. Their influence extends across the organization, collaborating with leaders to advance key initiatives and deliver solutions that balance immediate needs with long-term objectives. You will be expected to work onsite at an Amazon facility. Key job responsibilities - Lead and develop a diverse team of HR professionals, coaching them to elevate beyond tactical execution to become strategic partners who proactively identify and mitigate organizational risks while delivering exceptional service. - Drive a culture of proactive risk identification and mitigation by establishing early warning systems, leveraging data insights, and building strong partnerships across functions. Guide your team in developing sound judgment to spot emerging people-related risks before they impact the business. - Shape the strategic vision for employee experience and organizational health. Challenge status quo thinking and drive innovation in HR practices while ensuring sustainable execution. Enable your team to move beyond immediate problem-solving to address systemic issue
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