Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, selling partner services
Sr.GlobalBrandEngagementManager,CustomerTrustExternalRelations
“Sr. Global Brand Engagement Manager, Customer Trust External Relations at Amazon.com Services LLC. Skills: Brand engagement, Customer trust, External relations, IP protection. Develop relationships with external stakeholders. Work with stakeholders to develop strategies”
What You'll Achieve.
Achieve measurable outcomes
Industry & Context.
Analytical thinking
10% travel
What They're Looking For.
Must Have
7+ years program management, Experience using data, Experience owning program strategy, Knowledge of Excel, Working knowledge of IP protection legal and regulatory landscape
Nice to Have
Experience working cross functionally, Master's degree, Recognized contributor within IP industry
What You'll Do.
Develop relationships with external stakeholders
Work with stakeholders to develop strategies
Develop policy recommendations
Improve enforcement automation
Improve efficiency in resolving concerns
Identify measurable outcomes
Work across Amazon on processes
Work across Amazon on tools
Identify threats to brands
Identify threats to customers
Identify threats to sellers
Partner with Investigations
Handle critical escalations
Resolve critical escalations
Liaise with internal business teams
Address vendor concerns
Participate in conferences
Participate in external meetings
Develop educational materials
Deliver educational materials
Develop training materials
Deliver training materials
How You'll Work.
Team & Collaboration
Cross functional teams; Legal and Investigations; Internal business teams
Communication Scope
Communicate results; Deliver training
Process & Methodology
Program management, Project management
Applying for this Sr. Global Brand Engagement Manager, Customer Trust External Relations role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon.com Services LLC?
Real rants from real employees. Read before you apply.