AOSP
Finance
Sr.FinOpsAnalyst
“Sr. FinOps Analyst at AOSP. Skills: Cash Applications, Accounts Receivable, Customer support. Ensure timely closure of payments. Proactively do Outbound Call”
What You'll Achieve.
Maintain SLA’s; High degree of accuracy
Industry & Context.
Root cause analysis; Resolve open issues; Resolve escalations; Resolve discrepancies
Work hours based on region supported, Work during PH Holidays, Overtime may be required
What They're Looking For.
Must Have
2 years experience in BPO or Finance & Accounting Analyst role, Knowledge in Outlook, Word and Excel, Good Communications skills – Written & Verbal (Italian & English), Contact Management Experience, Emails and Outbound Calling
Nice to Have
Bachelor Degree in Finance/Accounting, Working knowledge on Oracle Financials or other Finance ERP tools, Advanced knowledge of Excel, Reconciliation skills
What You'll Do.
Ensure timely closure of payments
Proactively do Outbound Call
Respond to customer queries
Research unapplied payments
Work with customer to identify root cause
Resolve open issues on account
Work with internal teams to drive process improvements
Resolve escalations and discrepancies on customer account
Provide growth ideas for process standardization and automation
Perform complex reconciliations on customer payments
Highlight and address issues with technical teams
Collecting and analyzing quantitative data
Analyze and solve business problems at their root
Communicating results to business leaders
How You'll Work.
Team & Collaboration
Internal teams; Technical teams; Finance leaders; Accounting leaders; Operations leaders; Business Development leaders
Communication Scope
Written communication; Verbal communication
Process & Methodology
Process improvement projects, Process standardization, Automation, JDI, Kaizen
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