Tandem Diabetes Care
Healthcare
SrFieldStudyTestEngineer(SystemsReliabilityTester)
“Sr Field Study Test Engineer (Systems Reliability Tester) at Tandem Diabetes Care. Skills: Systems Reliability Tester, systems engineering, integration testing, field studies, technical documentation. Leads non-clinical field studies for in-development products from planning through definition, execution, analysis, and final documentation. Translates study requests into well-defined study plans and protocols, ensuring the integrated system under study is technically ready, defining meaningful KP”
What You'll Achieve.
Ensure field studies are representative of real-world use, technically rigorous, and aligned to product and systems learning objectives. Owns and leads end-to-end (E2E) software studies, providing strategic direction across planning, kickoff, execution, and final readouts while ensuring alignment to program and business objectives.
Industry & Context.
systems reliability; system design; failure modes; debugging
Applicants must be authorized to work for any employer in the US. Conditional offer of employment is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check.
What They're Looking For.
Must Have
Understanding of integrated system behavior in complex product ecosystems. Ability to discuss technical scope across multiple domains, including hardware, embedded software, mobile applications, connectivity, cloud, and end-to-end workflows. Analytical mindset with the ability to interpret both qualitative observations and quantitative KPI trends. Ability to identify system-level failure modes and translate field findings into clear, actionable issues for development teams. Excellent written communication and documentation skills. Proficiency with Microsoft Word, Excel, and PowerPoint. Cross-functional collaboration and stakeholder management skills. Familiarity with participant-facing workflows, training materials, and study support processes. Comfortable operating in a regulated product development environment with defined documentation and quality expectations.
Nice to Have
Bachelor's degree in engineering, Systems Engineering, Biomedical Engineering, Computer Engineering, or related technical field, or equivalent combination of education and job experience. 5+ years of relevant experience in systems engineering and integration testing. Experience working on multi-component connected products or cyber-physical systems. Experience creating structured plans, protocols, test/study scenarios, and readiness criteria for product evaluations. Preferred experience with: Product validation, field reliability, or technical study leadership. Medical devices or other regulated industries. Non-clinical human subject research studies, usability investigations, or simulated use evaluations. Defining KPIs and working with analytics/data teams on data ingestion and readouts. Issue tracking systems, defect triage, and cross-functional debugging.
What You'll Do.
Leads non-clinical field studies for in-development products from planning through definition
and final documentation. Translates study requests into well-defined study plans and protocols
ensuring the integrated system under study is technically ready
defining meaningful KPIs in partnership with data analytics and cross-functional teams
and turning field observations into actionable insights for product & development teams.
How You'll Work.
Team & Collaboration
Serves as a senior cross-functional partner to Clinical, Regulatory, and Engineering teams. Collaborates with Data Analytics / Data Science and cross-functional teams to define KPIs, data collection requirements, and readout expectations.
Communication Scope
written communication
Process & Methodology
study leadership
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