Signode
Manufacturing
Sr.FieldServiceTechnicianRichmond,VA
“Sr. Field Service Technician - Richmond, VA at Signode. Skills: Field service, Equipment installation, Equipment repair. Install general-purpose equipment. Provide on-demand service”
Industry & Context.
Identifying complex problems; Develop options; Evaluate options; Implement solutions; Diagnose breakdowns; Troubleshoot breakdowns; Root cause analysis
Daily travel by auto, Frequent overnight stays, Drive time 1-6 hours
What They're Looking For.
Must Have
High School Degree, 4-5 years transferable experience, Electrical, Mechanical, Pneumatics, Hydraulics systems experience, Read and interpret blueprints, Read and interpret schematics, Microsoft Office skills, Troubleshoot equipment programmable logic controllers
Nice to Have
Technical or similar College Degree, Professional course (electrical or mechanical or automation courses)
What You'll Do.
Install general-purpose equipment
Provide on-demand service
Provide scheduled service
Provide training for equipment
Document daily service activities
Identify complex problems
Develop strategic solutions
Implement strategic solutions
Interpret wiring diagrams
Provide technical support
Provide training to technicians
Monitor service calls
Diagnose equipment breakdowns
Troubleshoot mechanical breakdowns
Troubleshoot hydraulic breakdowns
Troubleshoot pneumatic breakdowns
Troubleshoot electrical breakdowns
Troubleshoot electronic breakdowns
Perform preventative maintenance
Replace defective parts
Make adjustments to equipment
Test equipment operation
Coordinate pre-installation meetings
Review installation procedures
Report unsafe conditions
Follow up on unsafe conditions
Suggest effective solutions
Maintain customer relationships
Explain product failures
Explain problem nature
Recommend corrective actions
Communicate essential information
Troubleshoot programmable logic controllers
Repair programmable logic controllers
Identify upgrade opportunities
Identify retrofit opportunities
Notify appropriate parties
Assist in quotation proposals
Design training programs
Conduct training programs
Prepare non-conformance reports
Prepare service bulletins
Assist on inventory sourcing
Assist on specific parts sourcing
How You'll Work.
Team & Collaboration
Communicate with stakeholders; Work with Regional Service Manager
Communication Scope
Professional explanations; Essential information communication
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