Signode
Transit Packaging
Sr.FieldServiceTechnician
“Sr. Field Service Technician at Signode. Skills: Electrical, Mechanical, Pneumatics, Hydraulics. Perform daily task in accordance with safety regulations. Document daily service activities and expenses”
Industry & Context.
Identifying complex problems relating to customer and/or machines; Develop and evaluate options; Implement effective and strategic solutions; Diagnose and troubleshoot equipment breakdowns
Daily travel by auto, Frequent overnight stays, Daily drive time is usually from 1 to 6 hours
What They're Looking For.
Must Have
High School Degree, Technical or similar College Degree, 4-5 years of transferable experience, Experience working on Electrical, Mechanical, Pneumatics, and Hydraulics systems, Able to read and interpret blueprints and schematics, PLC background, Microsoft Office skills (Word, Excel, Outlook, etc), Self-starter, able to work with minimal supervision
Nice to Have
Professional course (electrical or mechanical or automation courses)
What You'll Do.
Perform daily task in accordance with safety regulations
Document daily service activities and expenses
Identify complex problems relating to customer and/or machines
Implement effective and strategic solutions
Read and interpret complex blueprints
wiring diagrams and schematics
Provide technical support and training
Monitor and manage schedule service calls
Diagnose and troubleshoot equipment breakdowns
replace defective parts
Make adjustments and test for proper operation
Coordinate pre-installation meetings with customers
Inspect sites for product compatibility
adjust and test equipment
Report and follow up on potential unsafe conditions
Maintain effective customer relationships
Communicate essential information to stakeholders
Troubleshoot and repair equipment programmable logic controllers
Identify upgrade and retrofit opportunities
Design and conduct training programs
Prepare non-conformance reports and service bulletins
Assist on appropriate inventory sourcing levels
How You'll Work.
Team & Collaboration
Work with Regional Service Manager
Communication Scope
Professional explanations of product failures; Communicate essential information on a timely basis
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