Signode
Transit Packaging
Sr.FieldServiceTechnician
Neural analysis suggests this role is
optimal for mid candidates.
“Sr. Field Service Technician at Signode. Skills: Equipment installation, Equipment service, Troubleshooting mechanical, hydraulic, pneumatic, electrical and electronic functions, PLC troubleshooting and repair. Perform duties to install and provide on-demand/scheduled service and training for all general-purpose equipment with a wide variety of industrial and customer specific application machines. Perform daily task in accordance with all Safety regulations and protocols”
Industry & Context.
Identifying complex problems relating to customer and/or machines, reviewing related information to develop and evaluate options and implement effective and strategic solutions; Diagnose and troubleshoot equipment breakdowns
Candidate must be based in the Charlottesville, VA area, Requires daily travel by auto with frequent overnight stays, Daily drive time is usually from 1 to 6 hours on a given day
What They're Looking For.
Must Have
4-5 years of transferable experience, Experience working on Electrical, Mechanical, Pneumatics, and Hydraulics systems, Able to read and interpret blueprints and schematics, PLC background, Microsoft Office skills (Word, Excel, Outlook, etc), Self-starter, able to work with minimal supervision
Nice to Have
Professional course (electrical or mechanical or automation courses)
What You'll Do.
Perform duties to install and provide on-demand/scheduled service and training for all general-purpose equipment with a wide variety of industrial and customer specific application machines
Perform daily task in accordance with all Safety regulations and protocols
Completes all safety related training on time and to expectation
and effectively document daily service activities and expenses in the appropriate recording system
Identifying complex problems relating to customer and/or machines
reviewing related information to develop and evaluate options and implement effective and strategic solutions
Read and interpret complex blueprints
wiring diagrams and schematics as required for installation
special upgrades and retrofits of customer equipment
Technical support and training to Signode Technicians
Monitor and manage their schedule service calls for accuracy and completion
Diagnose and troubleshoot equipment breakdowns involving mechanical
electrical and electronic functions
preventative maintenance calls
replace defective parts
Make adjustments and test for proper operation on designated equipment assigned
Coordinate proactive pre-installation meetings with customers to review installation procedures and both company and customer responsibilities
inspect sites for product compatibility and install
adjust and test equipment
Proactively report and follow up on potential unsafe conditions and suggest effective solutions
Maintain effective customer relationships via professional explanations of product failures
nature of problem and recommended corrective actions
Communicate essential information on a timely basis to key stakeholders such as customers
management and engineering
Intermediate PLC knowledge to troubleshoot and repair equipment programmable logic controllers
Identify upgrade and retrofit opportunities and notify appropriate parties to assist in quotation proposals
Design and conduct training programs for repair and/or preventative maintenance
Prepare comprehensive
non-conformance reports and service bulletins
Assist on appropriate inventory sourcing levels and specific parts as it pertains to their assigned equipment
How You'll Work.
Team & Collaboration
Technical support and training to Signode Technicians; Communicate essential information on a timely basis to key stakeholders such as customers, management and engineering; Work with Regional Service Manager to assist on appropriate inventory sourcing levels and specific parts as it pertains to their assigned equipment
Communication Scope
Professional explanations of product failures, nature of problem and recommended corrective actions; Communicate essential information on a timely basis to key stakeholders
Full Job Description
This is a fully remote position. Candidate must be based in the Charlottesville, VA area. With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector. Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world’s premier end-of-line packaging company. Benefits: Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date. Salary: The hourly wage for this position ranges from $36 - $40.00 and varies based on specific responsibilities and geographic location. Starting hourly rate within this range will be determined based on the candidate's experience, qualifications, and/or skillset. Summary: Perform duties to install and provide on-demand/scheduled service and training for all general-purpose equipment with a wide variety of industrial and customer specific application mac
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