Sunrun
Energy
Sr.FieldPerformanceTechnician
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Field Performance Technician at Sunrun. Skills: Field performance, Service scheduling, Warranty work. Organize warranty schedule. Lead warranty schedule”
What You'll Achieve.
Exceed turnaround time goals; Exceed experience rating goals; Exceed average dispatches goals
Industry & Context.
Logical decision making; Troubleshooting skills; Problem solve effectively; Escalate problems; Follow up
Pass driving background check, Transport materials up to 50 pounds, Transport materials up to 100 pounds with assistance, Work on rooftops, Work in extreme heat, Work in extreme cold, Work in wet environment, Work in humidity, Fine motor skills, Work with fall protection, Work on heights, Work in sun, Work in low light, Walk on rafters, Walk on roof tiles, Walk on roof shingles, Distinguish colors, Work in attics, Work in basements, Work in crawl spaces, Kneeling, Crouching
What They're Looking For.
Must Have
1-3 years field construction experience, 1-3 years solar experience, High School diploma required, Clean driving record, 21 years of age, Valid driver's license, Ability to work on rooftops, Ability to climb ladders, Ability to work in outdoor weather, Ability to work in confined spaces, Ability to hear verbal commands, Ability to work with chemicals
Nice to Have
PV design experience, PV electrical experience, Electrical Journeyman certification preferred, Electrical Journeyman license preferred
What You'll Do.
Organize warranty schedule
Lead warranty schedule
Maintain warranty schedule
Organize service schedule
Lead service schedule
Maintain service schedule
Allocate labor resources
Assist with development
Lead regular meetings
Align field service team
Train field service team
Support training new members
Exceed performance goals
How You'll Work.
Team & Collaboration
Performance O&M team; Centralized scheduling team; Branch Manager; Electrical Foreman; Construction Supervisor
Communication Scope
Verbal communication; Written communication
Full Job Description
At Sunrun, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. To do it, we’re designing a dynamic culture where employee development, well-being, and safety come first. It’s why we’ve become the #1 home solar and battery company in America. We’re unlike any other residential energy company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. Who We Are We’re on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses. **About Sunrun** Since 2007, Sunrun has grown into America's #1 home solar and battery company. We got here by putting our people’s safety and growth first. That’s why we created the Power+ program: to invest in your skills. We train you to work across different teams—from qualifying homes for solar, to installing, to inspecting the final work, and servicing existing systems. This versatility helps limit reduced hours and enhances job security in an industry affected by seasons. It also means you can solve customer problems in one visit, keeping you safely off the road and moving your career forward. ****Overview**** The Field Performance Technicians are responsible for the management, scheduling, and completion of all service and warranty related work. The Field Service / Field Performance Technician must have the ability to work both independently and as a member of the Performance O&M team. This position will interact closely with the customers, Branch Manag
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