Company
Information Technology
Sr.EnterpriseApplicationsAnalyst
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Enterprise Applications Analyst. Skills: Enterprise Applications, Application Support, System Integration. Provide day-to-day support for enterprise applications. Troubleshoot application issues”
Industry & Context.
Troubleshoot application issues; Troubleshoot user access problems; Troubleshoot workflow errors; Troubleshoot data inconsistencies; Troubleshoot integration failures; Troubleshoot performance concerns; Troubleshoot ERP/MRP-related issues; Troubleshoot failed data syncs; Troubleshoot missing records; Troubleshoot duplicate data; Troubleshoot integration errors; Root cause analysis; problem-solving skills
What They're Looking For.
Must Have
5-8 years of experience in enterprise application support, Experience supporting applications in a manufacturing, engineering, hardware, aerospace, industrial, or advanced technology environment, Hands-on experience with one or more enterprise systems such as NetSuite, MRP, Salesforce, SolidWorks PDM, Propel, Fulcrum, Grafana, or similar platforms, understanding of business processes across manufacturing, engineering, operations, supply chain, finance, sales, or service, Experience troubleshooting application issues, user access, workflows, reports, integrations, and data quality problems, Familiarity with ERP, CRM, PLM, PDM, MRP, MES, and reporting systems, data analysis skills, including reporting, dashboards, data validation, and root cause analysis, Experience working with vendors, business users, IT infrastructure teams, and application owners, documentation, communication, customer service, and problem-solving skills
What You'll Do.
Provide day-to-day support for enterprise applications
Troubleshoot application issues
Act as first point of escalation
Work with business users to understand issues
Coordinate with vendors and IT teams
Support applications in engineering
Assist with systems supporting BOMs
Support integration and data flow between systems
Work with engineering and manufacturing teams
Support NetSuite users
Troubleshoot ERP/MRP-related issues
Assist with process improvements
Support data validation
Support Salesforce users
Assist with Salesforce configuration support
Support engineering applications
Assist with engineering change management workflows
Support collaboration between teams
and troubleshoot reports
Support reporting platforms
Assist business teams with data extraction
Identify data quality issues
Translate business requirements into reports
Monitor and support integrations
Assist with testing and validation
Work with internal teams and vendors
Manage application incidents
Document application configurations
Participate in application testing
How You'll Work.
Team & Collaboration
Work with business users; Coordinate with application vendors; Coordinate with managed service providers; Coordinate with internal IT teams; Work with engineering and manufacturing teams; Partner with sales, service, and operations teams; Support collaboration between engineering, manufacturing, quality, and operations teams; Work with internal teams and vendors
Communication Scope
communication skills
Process & Methodology
Manage application incidents, Manage service requests, Manage change tickets, Release management, Production change control
Full Job Description
## Responsibilities Enterprise Application Support Provide day-to-day support for business-critical enterprise applications, including NetSuite, MRP, Salesforce, SolidWorks PDM, Propel, Fulcrum, Grafana, and related systems. Troubleshoot application issues, user access problems, workflow errors, data inconsistencies, integration failures, and performance concerns. Act as the first point of escalation for application-related incidents and service requests. Work with business users to understand issues, document requirements, and deliver timely resolutions. Coordinate with application vendors, managed service providers, and internal IT teams for advanced troubleshooting and system changes. Manufacturing, Engineering, and Business Systems Support Support applications used in engineering, manufacturing, supply chain, inventory, production planning, quality, finance, and customer operations. Assist with systems supporting BOMs, work orders, inventory, procurement, manufacturing execution, product lifecycle management, engineering change orders, and production reporting. Support integration and data flow between systems such as ERP, MRP, CRM, PLM, PDM, MES, and reporting platforms. Work with engineering and manufacturing teams to improve system reliability, usability, and process efficiency. NetSuite, MRP, and ERP Support Support NetSuite users across finance, operations, inventory, purchasing, manufacturing, and reporting functions. Troubleshoot ERP/MRP-related issues involving transactions, workflows, roles, permissions, saved searches, reports, and integrations. Assist with process improvements related to order management, procurement, inventory control, production planning, and financial workflows. Support data validation, user training, documentation, and system enhancement requests. Salesforce and Customer-Facing Application Support Support Salesforce users with account, opportunity, case, reporting, dashboard, workflow, and permission-related issues. Assist with Sa
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