Micron Technology
Technology
SRENGINEER,DEMQRACOMPUTERMA
Neural analysis suggests this role is
optimal for Senior candidates.
“SR ENGINEER, DEMQRA COMPUTE RMA at Micron Technology. Skills: Failure Analysis, DRAM, Customer Concerns. Oversee and track electrical characterization. Oversee and track Failure Analysis”
Industry & Context.
Identify root cause; Analyze failed modules; Analyze failed components; Troubleshoot issues; Root cause analysis
What They're Looking For.
Must Have
Good in English Listening/Speaking/Reading/Writing, Basic understanding of DRAM/motherboard/CPU architecture, Basic understanding of CMOS process, Basic understanding of NMOS operation, Basic understanding of PMOS operation, Basic understanding of electronic circuit, Self-confidence in speaking and chairing a meeting, Minimum of master’s degree or equivalent experience in Microelectronics, Electrical Engineering, Solid State Electronics, Chemical Engineering or related field of study
Nice to Have
Experienced in compute, laptop or server OEM, Focus on system level debug or CPU or DRAM or SYSTEM FAE are a plus
What You'll Do.
Oversee and track electrical characterization
Oversee and track Failure Analysis
Summarize analysis at electrical level
Summarize analysis at physical level
Evaluate corrective actions
Implement corrective actions
Communicate FA results to customers
Communicate FA results to Micron teams
Sustain knowledge of device capabilities
Sustain knowledge of device characteristics
Understand associated manufacturing processes
Determine failure mechanisms
Determine failure characteristics
Handle multiple customers
Deal with multiple issues
Provide detailed follow-up
Provide timely follow-up
Understand customer complaint
Initiate contact with customer
Initiate contact with internal representative
Identify specific failing conditions
Direct bench level analysis
Direct system level analysis
Direct ATE level analysis
Interpret analysis results
Coordinate component level analysis
Interpret historical tests results
Find sensitivities of failures
Perform visual inspection
Identify physical defects
Recognize abnormalities
Document failed conditions
Document test results
Categorize electrical failures
Coordinate next level analysis
Identify unusual results
Communicate new results
Communicate unusual results
Submit package level physical failure analysis
Submit device level physical failure analysis
Provide FA for other groups
Determine engineering test requirements
Summarize test results
Review feedback from manufacturing
Review feedback from engineering
Ask follow-up questions
Provide adequate customer response
Translate results to customer format
Analyze data for trends
Analyze data for variations
Communicate needed process improvements
Summarize RMA background
Provide improvements for reports
Identify containment information
Provide containment information
Identify risk assessment
Provide risk assessment
Generate interim FA reports
Generate final FA reports
Provide customer support
Understand latest process technology
Recognize differences from previous nodes
Understand datasheet specifications
Stay up-to-date on customer applications
Partner with field support teams
Understand ongoing customer status
Assist lab users with setup
Teach equipment operation
Conduct on-the-job training
Provide data interpretation
Suggest failure root cause
Provide suggestions for further analysis
Introduce new users to basic DRAM functionality
Introduce new users to basic DRAM process
Introduce new users to basic DRAM device
How You'll Work.
Team & Collaboration
Work with engineering groups; Work with manufacturing groups; Communicate with customers; Communicate with Micron teams; Coordinate with various groups; Communicate with manufacturing; Communicate with engineering
Communication Scope
Communicate results; Customer friendly format; Customer support
Full Job Description
**Our vision is to transform how the world uses information to enrich life for _all_. ** Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a DRAM and Emerging Memory Quality and Reliability Assurance (DEMQRA) Returned Material Authorization (RMA) Engineer at Micron Technology, Inc., you will be responsible for overseeing and tracking the formal electrical characterization/Failure Analysis (FA) of customer-returned product. You will summarize analysis at the electrical and physical level, identifying root cause. In this role you will work with various engineering and manufacturing groups to evaluate and implement corrective actions (CAs) for the identified issues. You will also be required to regularly communicate FA results to customers as well as other Micron engineering and manufacturing teams. Additionally, you will need to sustain knowledge of device capabilities and characteristics along with a basic understanding of the associated manufacturing processes. You need to have DRAM functionality, process, test program and device knowledge to make the judgment. You will also use a variety of test tools including the uMate testers, ATE testers, CAD layout tools, and a variety of technical drawings and schematics to perform detailed characterization. You will log and sort failures in order to determine particular failure mechanisms characteristics. The DEMQRA RMA Engineer must demonstrate the ability to handle multiple customers and deal with multiple issues at one time, while providing detailed and timely follow-up between all applicable internal organizations at Micron. **Responsibilities And Tasks** **Manage FA of Customer Concerns** * Understand the customer complaint as it relates to the DRAM component or module * When not already provided, initiate contact with customer or internal representa
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