Databricks
Sr.EngagementManager,LATAM
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“Sr. Engagement Manager, LATAM at Databricks. Skills: Strategic Leadership, Advanced Selling, Account Growth, Cross-Functional Alignment, Customer Sentiment, managing large-scale program plans, service delivery. Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders. Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations”
What You'll Achieve.
successful implementation and value realization; drive significant impact on your assigned accounts; meet or exceed revenue targets; ensure high satisfaction
Industry & Context.
navigating ambiguous scenarios
Ability to travel up to 25-50% as required
What They're Looking For.
Must Have
7-10 years running a Professional Services line of business, 10+ years in senior customer-facing roles with a mix of influencing and execution, Proven track record of managing large-scale program plans and service delivery
Nice to Have
Ability to travel up to 25-50% as required
What You'll Do.
Independently scope and lead large
complex initiatives with multiple workstreams and diverse stakeholders
Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs
pulling in best practices for Centers of Excellence (CoEs) and migrations
Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets
Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals
Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction
How You'll Work.
Team & Collaboration
trusted advisor within the Professional Services organization to account teams and customers; Partner with Sales and GTM teams
Process & Methodology
lead large, complex, cross-functional programs with minimal oversight, navigating ambiguous scenarios, managing large-scale program plans, service delivery
Full Job Description
CSQ327R29 The Senior Engagement Manager is a trusted advisor within the Professional Services organization to account teams and customers in Latin America (LATAM) for successful implementation and value realization. You will independently lead large, complex, cross-functional programs with minimal oversight, navigating ambiguous scenarios to drive significant impact on your assigned accounts. The impact you will have: Strategic Leadership: Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders. Advanced Selling: Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations. Account Growth: Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets. Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals. Customer Sentiment: Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction. What we look for: 7-10 years running a Professional Services line of business. 10+ years in senior customer-facing roles with a mix of influencing and execution. Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google). Strong knowledge of Databricks architecture, competitors, and migration benefits. Proven track record of managing large-scale program plans and service delivery. Ability to travel up to 25-50% as required. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakeh
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