First Student
logistics
SrDispatcher
Neural analysis suggests this role is
optimal for Mid candidates.
“Sr Dispatcher at First Student. Skills: routing and scheduling, dispatch, driver experience. Governs running of routes to ensure on-time performance of service for location.. Oversees all routing and scheduling of dispatch buses and provide timely and accurate route and passenger information to drivers on route.”
What You'll Achieve.
ensure on-time performance of service for location; ensure productivity and reduce overtime
Industry & Context.
Problem solving and analytical abilities
Demonstrates and promotes “Safety First” culture at the location., Responsible to broadcast daily safety messages during A. M. and P. M. route times., Must be able to move about the office and between utilize standard office access filing system/cabinets; and communicate effectively and efficiently in person or by telephone., Sitting for extended periods of time., Office/school bus yard., Possible on-the-road
What They're Looking For.
Must Have
5-7 years experience, Basic knowledge of radio dispatch equipment, Ability to work under time constraints and deadlines, Good computer skills
Nice to Have
Appropriate vehicle license
What You'll Do.
Governs running of routes to ensure on-time performance of service for location.
Oversees all routing and scheduling of dispatch buses and provide timely and accurate route and passenger information to drivers on route.
Reviews route change requests with drivers and submits appropriate paperwork for approval.
Maintains an appropriate log to record the date of submission
change number and who the change was submitted to.
Monitors sign-in and sign-out times for each route and submits requests for changes as necessary.
Adjusts route hours as necessary to ensure productivity and reduce overtime.
Overseeing the “Bid” process.
Ensures that all routes (both AM and PM) are properly “dry” run prior to the start of service.
and submitted route information to district officials.
Responsible for opening or closing the location
check the answering service for messages and receive calls from any drivers who will not be at work.
Tracks daily attendance and communicates issues to the manager.
Accurately updates daily dispatch log including the status of vehicles and replacements
sub driver assignments and other on-going operations items.
Record all late buses
breakdowns and accidents on the dispatch log.
Collect all pre-trip inspection reports from drivers.
Vehicles (buses) needing repairs shall be reported to the service department.
Working with the Shop Manager with respect to scheduling buses for preventive maintenance (P. M. ) service(s)
and discussing driver concerns regarding the fleet.
Assist in answering the telephone per telephone Standards and provide follow-up to questions or inquiries.
Performs other tasks as assigned.
How You'll Work.
Team & Collaboration
Works with the location safety personnel to develop meaningful safety messages.; Responsible for working with the Shop Manager with respect to scheduling buses for preventive maintenance (P. M. ) service(s), reporting breakdowns, and discussing driver concerns regarding the fleet.
Communication Scope
excellent communications and customer service skills; communicate effectively and efficiently in person or by telephone
Full Job Description
Governs running of routes to ensure on-time performance of service for location. $28.00/hr **Major Responsibilities** * Oversees all routing and scheduling of buses; dispatch buses and provide timely and accurate route and passenger information to drivers on route. Reviews route change requests with drivers and submits appropriate paperwork for approval. Maintains an appropriate log to record the date of submission, change number and who the change was submitted to. * Monitors sign-in and sign-out times for each route and submits requests for changes as necessary. Adjusts route hours as necessary to ensure productivity and reduce overtime. * Demonstrates and promotes “Safety First” culture at the location. Responsible to broadcast daily safety messages during A.M. and P.M. route times. Works with the location safety personnel to develop meaningful safety messages. * Assigns drivers and, when necessary, monitors to routes. Where a “Bid” process is used, the dispatcher is responsible for posting routes and overseeing the “Bid” process. * Ensures that all routes (both AM and PM) are properly “dry” run prior to the start of service. * In the event that FIRST STUDENT, INC. is required to establish routes for a school district, this information shall be efficiently compiled, written, and submitted to the district officials within the time frames specified. * Responsible for opening or closing the location, check the answering service for messages and receive calls from any drivers who will not be at work. Tracks daily attendance and communicates issues to the manager. * Accurately updates daily dispatch log including the status of vehicles and replacements, open routes, sub driver assignments and other on-going operations items. Record all late buses, breakdowns and accidents on the dispatch log. Information recorded will include time of occurrence, location of bus, route affected, bus involved and a detailed description of what steps are being taken to resolve the proble
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