Vuori, Inc
Apparel And Fashion
Sr.Director,SupplyChainOperations
“Sr. Director, Supply Chain Operations at Vuori, Inc. Skills: Sales Operations, Inventory Management, Forecasting, Customer Service. Support monthly revenue planning. Support quarterly revenue planning”
What You'll Achieve.
Ensure scalable growth; Ensure disciplined execution; Ensure elevated wholesale customer experience; Protect company assets; Minimize shrink; Enable reliable fulfillment; Enable financial reporting; Enable decision-making at scale; Enable confident selling; Enable confident execution; Support scale and growth
Industry & Context.
Problem-solving skills; Root cause analysis
What They're Looking For.
Must Have
12+ years in Sales Operations, 7+ years in people leadership, Experience supporting mid to large B2B organizations, Deep expertise in forecasting, Deep expertise in analytics, Deep expertise in operational reporting, Proven experience supporting international sales teams, Proven experience supporting multi-region sales teams, Experience partnering with Commercial teams, Experience partnering with Finance teams, Experience partnering with Supply Chain teams, Analytical skills, Problem-solving skills, Stakeholder influence skills, Bachelor’s degree in business, Bachelor’s degree in Finance, Bachelor’s degree in Economics
Nice to Have
MBA or advanced degree preferred
What You'll Do.
Support monthly revenue planning
Support quarterly revenue planning
Support annual revenue planning
Support revenue execution
Deliver insights for go-to-market strategy
Develop performance metrics
Standardize performance metrics
Standardize reporting
Develop operating cadence
Standardize operating cadence
Identify performance risks
Identify revenue opportunities
Identify operational gaps
Own sales performance reporting
Own pipeline reporting
Own forecast accuracy reporting
Lead ATS/ATP governance
Lead ATS/ATP accuracy
Lead ATS/ATP operating standards
Ensure stakeholders operate from availability signal
Drive root cause analysis for forecast error
Drive root cause analysis for inventory misalignment
Drive root cause analysis for order exceptions
Lead Wholesale Customer Service operations
Define response time KPIs
Monitor response time KPIs
Define resolution time KPIs
Monitor resolution time KPIs
Define service levels KPIs
Monitor service levels KPIs
Ensure consistent service standards
Ensure consistent tooling
Oversee platforms for visibility
Oversee reporting for visibility
Oversee tools for visibility
Partner to ensure timely order fulfillment
Partner to ensure accurate order fulfillment
Align sales forecasts with supply
Align sales forecasts with inventory planning
Support demand accuracy
Monitor delivery timelines
Monitor fulfillment performance
Escalate supply risks
Escalate execution constraints
Develop reporting for order visibility
Develop reporting for delivery performance
Develop reporting for customer communication
Own wholesale sales technology stack
Own customer service technology stack
Oversee CRM platforms
Oversee customer service platforms
Oversee platform integrations
Oversee data governance
Establish global reporting standards
Establish global adoption standards
Evaluate tools for sales effectiveness
Implement tools for sales effectiveness
Evaluate tools for service execution
Implement tools for service execution
Evaluate tools for inventory visibility
Implement tools for inventory visibility
Own physical inventory integrity
Lead global physical inventory management strategy
Ensure consistent controls
Ensure consistent standards
Ensure consistent execution
Drive inventory accuracy through cycle counts
Drive inventory accuracy through root cause analysis
Drive inventory accuracy through corrective action plans
Establish inventory control policies
Establish operational standards
Partner to ensure alignment between physical and financial
Define inventory accuracy KPIs
Track inventory accuracy KPIs
Report inventory accuracy KPIs
Define inventory health KPIs
Track inventory health KPIs
Report inventory health KPIs
Define operational integrity KPIs
Track operational integrity KPIs
Report operational integrity KPIs
Drive improvements in inventory processes
Drive improvements in inventory controls
Drive improvements in inventory execution
Lead Sales Operations teams
Develop Sales Operations teams
Lead Physical Inventory Management teams
Develop Physical Inventory Management teams
Coordinate with international operations
Coordinate with regional resources
Build scalable processes
Build reporting frameworks
Build operating models
Champion data-driven culture
Champion accountability-focused culture
How You'll Work.
Team & Collaboration
Partner with Sales; Partner with Customer Service; Partner with Supply Chain; Partner with Merchandising; Partner with Planning; Partner with Finance; Partner with Technology; Coordinate with international operations; Coordinate with regional resources
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