AmeriLife
health and wealth insurance distribution
Sr.Director,Operations&TransformationChangeManagement
“Sr. Director, Operations & Transformation Change Management at AmeriLife. Skills: change management, transformation, program delivery, stakeholder management, communication. designing and leading change strategies that enable successful delivery of IT led technology initiatives and the onboarding of organizations into a centralized Contracting and Incentive Compensation Center of Excellence. Lead change management strategy supporting Operational and IT initiatives impacting the marketer and agen”
What You'll Achieve.
successful delivery of IT led technology initiatives; onboarding of organizations into a centralized Contracting and Incentive Compensation Center of Excellence; adoption, readiness, and value realization across transformation initiatives; materially impact the agent and marketer experience; incentive compensation accuracy; operational efficiency; regulatory compliance; consistent adoption across business units; meeting SOX-sensitive, regulatory, and audit requirements; drive user readiness; value realization outcomes
Industry & Context.
Ability to navigate ambiguity, complexity, and competing priorities
background screening
What They're Looking For.
Must Have
Bachelor’s degree in business, organizational development, information systems, or a related field, 10+ years of progressive experience in change management, transformation, or large‑scale program delivery, Direct experience leading change for Centers of Excellence and IT technology implementations, Demonstrated success onboarding organizations into centralized or shared services models, Experience operating in regulated environments requiring SOX‑sensitive or compliance‑aware change practices, Proven ability to influence without authority at senior leadership levels, Experience supporting centers of excellence or enterprise shared services, Strategic thinker with execution discipline, Exceptional communication, facilitation, and stakeholder management skills, Ability to navigate ambiguity, complexity, and competing priorities, Data‑driven approach to measuring adoption and outcomes, partnership mindset with IT, business leaders, and service organizations
Nice to Have
Experience within insurance, financial services, or highly regulated distribution models preferred, Familiarity with health and wealth insurance operations, including contracting, commissions, and incentive compensation preferred, Change management certification (Prosci, ACMP, or similar) preferred
What You'll Do.
designing and leading change strategies that enable successful delivery of IT led technology initiatives and the onboarding of organizations into a centralized Contracting and Incentive Compensation Center of Excellence
Lead change management strategy supporting Operational and IT initiatives impacting the marketer and agent experience as well as the onboarding of organizations into the Contracting and Commissions Center of Excellence
Serve as the primary change leader for major operational transformation and technology programs embedding change management into delivery lifecycles across core platforms
data and vendor implementations
Design and scale standardized change methodologies
tools and practices that support consistent adoption across business units while meeting SOX-sensitive
and audit requirements
Partner with Operations
Service Delivery and Distribution stakeholders to assess organizational impacts
translate complex changes into role-based adoption plans
and drive user readiness
Translate complex technology and process changes into clear
role‑based impacts and adoption plans
Lead organizational transition from federated to standardized operating models within the Contracting and Commissions CoE
addressing impacts across agent onboarding
incentive compensation
Advise executive sponsors and senior leaders on change readiness
and mitigation strategies
Develop and oversee integrated communication and training strategies that clearly articulate the purpose
and expectations of change
ensuring message and learning are timely
and audience-appropriate
Define adoption metrics
behavioral indicators
and value realization outcomes
applying reinforcement strategies and lessons learn to continuously mature change capabilities
How You'll Work.
Team & Collaboration
partner closely with IT, Agency Operations, Distribution, Compliance, Service Delivery, Third-Party vendor partners, and organizational leadership; Partner with Operations, IT, Finance, Service Delivery and Distribution stakeholders; partnership mindset with IT, business leaders, and service organizations
Communication Scope
Exceptional communication; Develop and oversee integrated communication and training strategies that clearly articulate the purpose, scope, and expectations of change, ensuring message and learning are timely, practical, and audience-appropriate
Process & Methodology
large‑scale program delivery, embedding change management into delivery lifecycles
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